Gift Certificates FAQ link - how to turn it off?

[ad2r]

HI, can anyone tell me where to turn off the gift cert FAQ link (its on the side bar http://www.day2remember.com.au )? I've looked everywhere and don't seem to be able to find it.

Cheers

[schoolboy]

admin>>>modules>>>order total

Select the Gift Certificates module and REMOVE it (uninstall it). The REMOVE button appears when you select the module to view/edit.

[ad2r]

Thank you schoolboy, but before I do that, I just want to clarify my question. I still need the GC module, I just want to turn off the FAQ link and can't find it anywhere in admin.

CHeers

[carsal]

Has anyone been able to solve this problem as I also need to turn off the GV FAQ?

[DrByte]

As schoolboy said, you can turn off the GV support by Removing the module. This also removes the FAQ link from the sidebox.

If you need the GV feature enabled but can't stand the sight of an FAQ link for the benefit of your customers, you can manually edit your customized tpl_information.php sidebox and hack out the link from there.

[carsal]

Thanks DrByte that is exactly what I want.

[schoolboy]

What are your intentions regarding your customers possibly needing help regarding GC's ? Without the FAQ, are you providing telephone support, for example?

One of my clients sells a large number of GC's, and the site has both the standard GC FAQ and a separate EZPage with more detailed help... but people still telephone for advice.

I personally do not see the logic of removing a feature that helps customers...

[carsal]

Hi Schoolboy
My client does not sell the GV's they send specific staff a GV as an incentive prize and all instructions are included in the mail. Not everyone using Zen Cart uses it for sales in my case the only way to purchase is using a GV.

Thanks

[schoolboy]

Hi Schoolboy
My client does not sell the GV's they send specific staff a GV as an incentive prize and all instructions are included in the mail. Not everyone using Zen Cart uses it for sales in my case the only way to purchase is using a GV.

Thanks

Without explanations such as these, we (who offer help) can only base our advice on assumptions.

Had your original post read (for example):

Has anyone been able to solve this problem as I also need to turn off the GV FAQ? We use GV's for an internal company incentive scheme only, so it's not for public use.

... then I wouldn't have bothered with a reply.

[carsal]

Thank you schoolboy your point has been noted and I will try and be more explicit in my future posts to ensure complete understanding by all.

Tx