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  1. #1
    Join Date
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    Default If order totals $0, I get not shipping to your region

    I have a situation in which a customer could order a virtual product that is free - if it's the only thing ordered and the order total is $0, they get a "not shipping to your region" error. If that same item is ordered with other products there's no problem.

    I want them to be able to order the free item on its own and be able check out. I've looked in all the places I can think of for a setting that might affect this but haven't figured it out.

    Any wisdom appreciated.

  2. #2
    Join Date
    Jan 2004
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    Default Re: If order totals $0, I get not shipping to your region

    Do you have the "Free Shipping" module enabled?
    The "freecharge" payment module is also useful for allowing to complete checkout for $0 orders.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: If order totals $0, I get not shipping to your region

    Thanks DrByte. I do have free shipping enabled. I did a search for "freecharge" module and came up empty. Is it called be something else?

    After three straight and manic days spent getting this working this is the ONLY issue in my way - spit!

  4. #4
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    Default Re: If order totals $0, I get not shipping to your region

    "Zen Cart Free Charge Card" is likely what it looks like in your Admin->Modules->Payment area.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: If order totals $0, I get not shipping to your region

    Yes - I just found it a couple minutes ago - did a couple tests and with that turned on I am allowed to checkk out with a $0 total. Bless you!

 

 

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