Paypal Express Checkout: Looping back to Step 1

[fvb]

we are having the same problems
called paypal 4 time so far, got 4 dif. tech.
no help!
were is this "requiring a confirmed address" setting

thanks

[fvb]

we are having the same problems
called paypal 4 time so far, got 4 dif. tech.
no help!
were is this "requiring a confirmed address" setting

thanks

just found it
modules
payment
paypal
edit
Express Checkout: Require Confirmed Address

[dharma]

I just lost a customer due to this issue. I have disabled Express Checkout: Require Confirmed Address which now opens us up to chargebacks.

I will call paypal today and complain, but don't know how far I will get with them.

Can someone please update this forum thread if the issue gets resolved?

[stagebrace]

The "10417 Transaction cannot complete." issue was resolved. Are you saying the same error number (10417) is appearing again?

[dharma]

I have the same issue as this thread, but did not receive the error mentioned. It must be a separate issue. Sorry, my mistake.

[stagebrace]

May I suggest more details on the issue in a new thread?

[dharma]

Of course, sorry again for not researching completely before my post. Hey check out the new forum nice!