Help adding additional page

[DCSstrategy]

hi all, i am trying to add a new page but the description is not showing.

here is the info on the source page:

:: this works fine:

<div class="centerColumn" id="privacy">
<h1 id="privacyDefaultHeading">Privacy & Security</h1>

<div id="privacyDefaultMainContent" class="content">
<p>WeddingBandDirect(dot)com is aware of increased fraudulent activity in online
purchasing, which is why we give top priority to protecting your privacy and
information.<br>

:: this doesn't work:

<div class="centerColumn" id="returns">
<h1 id="returnsDefaultHeading">Returns & Exchanges</h1>


------------------------------------
it's missing:

<div id="privacyDefaultMainContent" class="content">

how do i add that.

check out the website at weddingbanddirect (dot) com ... the page is index.php?main_page=returns

thanks in advance.

[DCSstrategy]

the privacy page works fine... but the Returns & Exchanges doesn't.