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  1. #1
    Join Date
    Feb 2007
    Posts
    53
    Plugin Contributions
    0

    Default Question about using Google Checkout

    I currently accept Mastercard, Visa, and Discover via a mechant account and recently starting uploading my feeds to Google Base. I have only used this 2 days and haven't sold an item yet but my website only has 6 items and I'm averaging 16 hits a day in 2 days from Google Base.

    What I'm wondering is if I should go with Google Checkout. On the purchasing side I've used it with a couple websites that only accept Google Checkout. I'd never accept Google Checkout exclusively. From the sellers side I'm wondering if I would experience an increase in sales doing this and also, does Google/Google Base give any premium placement to sellers that accept Google Checkout?

    I may be using Google Adwords with time and like the fact that I can save money by using Adwords. Do most people have success with Adwords? It seems it will give me a discount on Google Checkout.

    Also, what is security like? From what I read Google has many fraud protection features and often will leave it up to you at the end if you want to still ship or not. I noticed they have a lot of chargeback prevention policies but these seem to only help if you ship to billing address only. I already also ship to other shipping addresses and determine if I do this based on my fraud protection services. I don't really want to change this policy to billing address only. I think I'd have to change my policy to shipping to billing address only on all ads and don't want to do that. Is that correct or can I do it for Google Base only? One last thing, in general do people who use Google Checkout experience many security or chargeback issues?

    Thank you for help with the above questions.

  2. #2
    Join Date
    Jun 2008
    Location
    scottsdale
    Posts
    6
    Plugin Contributions
    0

    Default Re: Question about using Google Checkout

    I offer Google Checkout and it actually canceled an order it disapproved of without even consulting me. The same person then purchased through paypal and it went right through.

    The one thing I hate about GC is that its USPS calculation is wack. On top of that, I have not been able to figure out how to limit the shipping options on it. The only help I can find is on their forum and it is probably better found here on the zencart forum.

    I do lots of business through it though so overall it ain't that bad.

 

 

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