Cannot use string offset as an array - error in UPSXML module

[tat2nu]

[FONT=verdana, courier new,courier,tahoma,sans-serif]I have a customer that is getting this error. I am getting other orders from other customers. I have had the customer clear all his private data and he is still getting the error.

Fatal error: Cannot use string offset as an array in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 262

Any help will be greatly appreciated.

Thanks,
Marc
[/FONT]

[tat2nu]

I am getting this error:
Fatal error: Cannot use string offset as an array in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 262

when I try to use the checkout for an order to South Africa. I am getting other order without problem but for some reason this one will not go through.

I think that this is the line in question:

            for ($i=0; $i < sizeof($upsQuote); $i++) {
                list($type, $cost) = each($upsQuote[$i]);
                if (!exclude_choices($type)) continue;
                if ( $method == '' || $method == $type ) {
                  $_type = $type;
                if (isset($this->servicesTimeintransit[$type])) {
                    $eta_array = explode("-", $this->servicesTimeintransit[$type]["date"]);

Can anyone see a problem in this line that would cause this?

Please help, thanks,
Marc

[DrByte]

I suggest you follow the instructions on line 91-92 of that file to enable debug logging:

        // to enable logging, create an empty "upsxml.log" file at the location you set below, give it write permissions (777) and uncomment the next line
        // $this->logfile = '/tmp/upsxml.log';

... and find out whether the error is being caused by an empty set of results coming from UPS.

[tat2nu]

I really appreciate the quick response but I think that I need a little more detailed explanation as to what to do.

I created a blank file that I titled upsxml.log in notepad. I am not sure where I should place that file.

I think that I should be placing it in /includes/modules/shipping/upsxml.log and changing the line below the instruction to reflect that location.

In order to uncomment the line do I just have to remove the // marks?

Those are the steps that I have taken and now I am receiving this when I try and use the "go to checkout" button.

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 622

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 623

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 624

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 664

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 672

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 234

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 235

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 622

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 623

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 624

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 664

Warning: error_log(/includes/modules/shipping/upsxml.log) [function.error-log]: failed to open stream: No such file or directory in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 672

Fatal error: Cannot use string offset as an array in /home2/needgcom/public_html/includes/modules/shipping/upsxml.php on line 262

Is this the information that we are looking for or did I mess something else up now?

Thanks,
Marc

[DrByte]

You need to give it a complete path to wherever you want the log file to exist.

So, changing this:

     // $this->logfile = '/tmp/upsxml.log';

to something like this:

     $this->logfile = '/home2/needgcom/public_html/includes/modules/shipping/upsxml.log';

should work ... or even this, which puts it in your /cache folder which should already be writable:

     $this->logfile = DIR_FS_SQL_CACHE . '/upsxml.log';

[tat2nu]

Ok, I got that changed and here is what is in the log after I recreate the error. I edited out my account number, username and password.


------------------------------------------
DATE AND TIME: 2008-08-14 15:08:56
UPS URL: https://wwwcie.ups.com:443/ups.app/xml/TimeInTransit
UPS REQUEST: <?xml version="1.0"?>
<AccessRequest xml:lang="en-US">
<AccessLicenseNumber>XXXXXXXXXXXX</AccessLicenseNumber>
<UserId>XXXXXXX</UserId>
<Password>XXXXXXX</Password>
</AccessRequest>
<?xml version="1.0"?>
<TimeInTransitRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Time in Transit</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>TimeInTransit</RequestAction>
</Request>
<TransitFrom>
<AddressArtifactFormat>
<PoliticalDivision2>Adams</PoliticalDivision2>
<PoliticalDivision1>MA</PoliticalDivision1>
<CountryCode>US</CountryCode>
<PostcodePrimaryLow>01220</PostcodePrimaryLow>
</AddressArtifactFormat>
</TransitFrom>
<TransitTo>
<AddressArtifactFormat>
<PoliticalDivision2>Benoni north</PoliticalDivision2>
<PoliticalDivision1></PoliticalDivision1>
<CountryCode>ZA</CountryCode>
<PostcodePrimaryLow>1527</PostcodePrimaryLow>
<PostcodePrimaryHigh>1527</PostcodePrimaryHigh>
</AddressArtifactFormat>
</TransitTo>
<PickupDate>20080815</PickupDate>
<ShipmentWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>10</Weight>
</ShipmentWeight>
<InvoiceLineTotal>
<CurrencyCode>USD</CurrencyCode>
<MonetaryValue>100</MonetaryValue>
</InvoiceLineTotal>
</TimeInTransitRequest>

UPS RESPONSE: <?xml version="1.0"?><TimeInTransitResponse><Response><TransactionReference>
<CustomerContext>Time in Transit</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference>
<ResponseStatusCode>0</ResponseStatusCode><ResponseStatusDescription>Failure</ResponseStatusDescription>
<Error><ErrorSeverity>Hard</ErrorSeverity><ErrorCode>270032</ErrorCode><ErrorDescription>Invalid Destination Postal Code and City</ErrorDescription></Error></Response></TimeInTransitResponse>
------------------------------------------
Time in Transit: 0
------------------------------------------
DATE AND TIME: 2008-08-14 15:08:58
UPS URL: https://wwwcie.ups.com:443/ups.app/xml/Rate
UPS REQUEST: <?xml version="1.0"?>
<AccessRequest xml:lang="en-US">
<AccessLicenseNumber>xxxxxx</AccessLicenseNumber>
<UserId>xxxxxx</UserId>
<Password>xxxxxxxx</Password>
</AccessRequest>
<?xml version="1.0"?>
<RatingServiceSelectionRequest xml:lang="en-US">
<Request>
<TransactionReference>
<CustomerContext>Rating and Service</CustomerContext>
<XpciVersion>1.0001</XpciVersion>
</TransactionReference>
<RequestAction>Rate</RequestAction>
<RequestOption>shop</RequestOption>
</Request>
<PickupType>
<Code>01</Code>
</PickupType>
<Shipment>
<Shipper>
<Address>
<City>Adams</City>
<StateProvinceCode>MA</StateProvinceCode>
<CountryCode>US</CountryCode>
<PostalCode>01220</PostalCode>
</Address>
</Shipper>
<ShipTo>
<Address>
<City>Benoni north</City>
<StateProvinceCode></StateProvinceCode>
<CountryCode>ZA</CountryCode>
<PostalCode>1527</PostalCode>
<ResidentialAddressIndicator/>
</Address>
</ShipTo>
<Package>
<PackagingType>
<Code>02</Code>
</PackagingType>
<PackageWeight>
<UnitOfMeasurement>
<Code>LBS</Code>
</UnitOfMeasurement>
<Weight>10.5</Weight>
</PackageWeight>
<PackageServiceOptions>
<InsuredValue>
<CurrencyCode>USD</CurrencyCode>
<MonetaryValue>100</MonetaryValue>
</InsuredValue>
</PackageServiceOptions>
</Package>
</Shipment>
<CustomerClassification>
<Code>01</Code>
</CustomerClassification>
</RatingServiceSelectionRequest>

UPS RESPONSE:

<?xml version="1.0"?><RatingServiceSelectionResponse><Response><TransactionReference><CustomerContext>Rating and Service</CustomerContext><XpciVersion>1.0001</XpciVersion></TransactionReference><ResponseStatusCode>1</ResponseStatusCode><ResponseStatusDescription>Success</ResponseStatusDescription></Response><RatedShipment><Service><Code>65</Code></Service><RatedShipmentWarning>Your invoice may vary from the displayed reference rates</RatedShipmentWarning><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>11.0</Weight></BillingWeight><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>379.96</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>379.96</MonetaryValue></TotalCharges><GuaranteedDaysToDelivery>1</GuaranteedDaysToDelivery><ScheduledDeliveryTime>11:30 P.M.</ScheduledDeliveryTime><RatedPackage><TransportationCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></TransportationCharges><ServiceOptionsCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></ServiceOptionsCharges><TotalCharges><CurrencyCode>USD</CurrencyCode><MonetaryValue>0.00</MonetaryValue></TotalCharges><Weight>10.5</Weight><BillingWeight><UnitOfMeasurement><Code>LBS</Code></UnitOfMeasurement><Weight>0.0</Weight></BillingWeight></RatedPackage></RatedShipment></RatingServiceSelectionResponse>

It looks like it could be an invalid postal code but I am not sure.

Ok, I did a search and it looks like I did not have a zone set up for the Gauteng province in South Africa so that information was ot being collected in the customers account and being sent to UPS in the right field. I added that zone to the ZA(South Africa) location and it looks like everything is fine now because we are getting shipping quotes to that area now.

I guess it wasn't a software issue. I know that you guys have an awful lot of zones built in to ZenCart but I guess that I need to be aware that a zone that I need or a customer lives in may not be in the core files. Overall a good learning experience and I hope that I do not have to do it again real soon.

Will there be more zones added to the core files as time goes on? Could someone find a way to include all or almost all zones in the core files?

Thanks,
Marc