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  1. #1
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    Default Some Products and categories not displaying

    Hi all...

    I haven't posted much here because, well - I have managed to find everything I need with no problems whatsoever - so a big massive thanks for that!!!

    I can't quite seem to put my finger on this one small problem I have on a clients site...

    The address is www.johnthomascarsales.co.uk

    Firstly, when you click all products, page two is not displaying all the items it should - as though it is cut off halfway through.

    Secondly, the Peugeot category does not display any cars - whereas it had previously. All this despite saying there are 2 cars in the category. If the Peugeot car comes up in the 'new cars for July' section, clicking it merely takes you to a blank screen. Everything seems to be fine in the admin.

    I am considering deleting the category and then re-entering it to see if that works. Was wondering if any of you fine folks had any ideas as to what would be causing it before I went off and did this however....

    Many thanks in advance

    Lloyd

  2. #2
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    Default Re: Some Products and categories not displaying

    Check the two products in that category and see if there is something in the Product that is in error like bad html code etc.

    If you temporarily set the two products to products_status = 0, as in Not Instock, does the All Products work now?
    Linda McGrath
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  3. #3
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    Default Re: Some Products and categories not displaying

    Note: the two products break both the products_new and the product _info as well so there is something in them that is causing the problem ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #4
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    Default Re: Some Products and categories not displaying

    I'm not sure I understand what you mean?

    I have set the cars to out of stock in admin/catalog/products + categories however this makes no difference to wither problem...

    What files should I be looking at??

    Thanks for your help...

  5. #5
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    Default Re: Some Products and categories not displaying

    Is products_id 214 active?

    What is the name of the Product Name for that product?

    What is the name of the image for that product?

    NOTE: Cut and paste from an EDIT of the products_id 214

    NOTE: this is one of the Peugeot Category products, I am not sure of the other one ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  6. #6
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    Default Re: Some Products and categories not displaying

    214 is active according to the setting in the admin section - it is a Renault car however.

    The Peugeot ID's are 213 and 193 respectively, and are both set to active....

  7. #7
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    Default Re: Some Products and categories not displaying

    Work with me ...

    Disable those three products ... does the All Products work now?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  8. #8
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    Default Re: Some Products and categories not displaying

    Ah i get you - sorry...

    I only disabled the Peugeot ones and now it works...

    Thanks for your patience

  9. #9
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    Default Re: Some Products and categories not displaying

    Not a problem ...

    So, what this tells me is there is something "different" about those products that produce errors ...

    Odd Product Names, Descriptions, etc. etc.

    What do you notice that might be "different" about those?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  10. #10
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    Default Re: Some Products and categories not displaying

    Hmm

    There are two cars in the Peugeot category. One i uploaded, one my client uploaded. When I enable mine, and disable his, it works fine - so it is something to do with the car he has uploaded...

    The only thing immediately different I can see is that he has used caps, and uploaded the image to the main directory, not the peugeot one....

    I am off out ofr an hour or so now so forgive me for taking a while to reply...

    Thanks again for everything - that coffee link is going to get a hit soon!

 

 
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