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  1. #1
    Join Date
    Feb 2008
    Posts
    35
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    0

    Default Re: Autoresponder+ [support thread]

    Hello Steven,
    I downloaded the latest version, installed on ZC1.38a. Set it in live mode. set admin email to true. However, I still cannot get any email to the admin even thought the Cron Job is ran successfully.

    Do you think someting wrong with my built in default Product Nofification of Zen Cart?
    Because I nver get my product email notificaiton to work on my admin/tools?
    Does your mod use the same code as does the ZC product notification?
    Regards,

  2. #2
    Join Date
    Jan 2008
    Posts
    1,700
    Plugin Contributions
    6

    Default Re: Autoresponder+ [support thread]

    Hi, if you're not receiving a copy of an email, it's very likely the original wasn't sent either. Do you know whether the live email was received by its recipient?

    It could be you don't have the conditions set correctly. It could be an issue with your host's mail server. Maybe your email programme has started blocking things. Did you ever receive admin emails when in test mode? Maybe the cron job isn't set up right. What does the log show?

    I'm not familiar with the Product Notifications code so I don't know how similar they are, but Autoresponder+ is in no way dependent on it.

    Also which preset are you using? Preset #2 has a known problem caused by a typo. I only realised this last night and it will be fixed in v1.2 which I'm going to upload later today. In autoresponder.php, search for AUTO_MOD_2 and change to AUTO_MODE_2.

    You could always try changing the admin email address to something else. In autoresponder.php, find this code:

    $admin_email=STORE_OWNER_EMAIL_ADDRESS;

    Change to something like..
    $admin_email="[email protected]";

  3. #3
    Join Date
    Jan 2008
    Posts
    1,700
    Plugin Contributions
    6

    Default Re: Autoresponder+ [support thread]

    v1.2 is currently pending approval.

    This version adds the above feature whereby users can setup automatic emails for customers who have created an account but never ordered. It's quite robust in that the programme checks they haven't ever ordered just before sending out the email. It's also possible to email all account creating customers, regardless of order history.

    I now have the structure to easily add additional queries, so this should be expected before long.

    A typo in preset #2 is also corrected.

    To upgrade to this version, a full uninstall of the previous version (if used) is required.

    With v1.2, if you are having trouble triggering a test email, here are things to check:

    Mod is enabled

    Preset is enabled

    Query set correctly

    Test Mode is set

    'Days After' set correctly

    Subscribe Status is false

    Time Validation is false

  4. #4
    Join Date
    Jun 2007
    Posts
    474
    Plugin Contributions
    2

    Default Re: Autoresponder+ [support thread]

    Hmm.... so all my test emails were returned with the correct subject line, but the body of the email is:

    $EMAIL_MESSAGE_HTML

    $EMAIL_FOOTER_COPYRIGHT

    $EMAIL_DISCLAIMER
    $EMAIL_SPAM_DISCLAIMER

    $EXTRA_INFO


    Any ideas on why this info wouldn't have flowed through correctly?

    -lindasdd

  5. #5
    Join Date
    Jan 2008
    Posts
    1,700
    Plugin Contributions
    6

    Default Re: Autoresponder+ [support thread]

    I can't replicate this error. What email program are you using? What Zen Cart version? What version of the mod? Do you have any other mods installed which you think might cause a problem?

    For some reason you have undefined constants which email/email_template_autoresponder.html is trying to use.

    Most of these constants should be defined in either:
    includes/languages/english/email_extras.php
    or
    includes/languages/english/your_template/email_extras.php

    Can you check to see the constants are there?

    What's strange is that $EMAIL_MESSAGE_HTML should be defined by the mod itself. This makes me think there's a wider problem, one which at the moment I'm not sure what the cause would be.

    Perhaps you could try using another admin email address to test with? In autoresponder.php, find this code:

    $admin_email=STORE_OWNER_EMAIL_ADDRESS;

    Change to something like..
    $admin_email="[email protected]";

    Related Tutorial/FAQ:
    https://www.zen-cart.com/tutorials/index.php?article=95

  6. #6
    Join Date
    Nov 2004
    Location
    Deal, Kent, UK
    Posts
    332
    Plugin Contributions
    0

    Default Re: Autoresponder+ [support thread]

    Thanks so much for this mod - very very timely!

    I'm getting an error on preset 2 (I'm in test mode) although it sends the email correctly:

    Warning: Invalid argument supplied for foreach() in /usr/local/psa/home/vhosts/greenunion.co.uk/httpdocs/shop/includes/functions/functions_email.php on line 387

    line 387 says:
    {
    PHP Code:
     foreach ($block as $key=>$value) { 

  7. #7
    Join Date
    Jan 2008
    Posts
    1,700
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    6

    Default Re: Autoresponder+ [support thread]

    @patski

    What Zen Cart version are you using?

  8. #8
    Join Date
    Jun 2007
    Posts
    474
    Plugin Contributions
    2

    Default Re: Autoresponder+ [support thread]

    All my other emails work correctly with these constants, so it isn't that the constants are undefined - it is that the defined values aren't flowing into the AutoResponder email correctly.

    A couple more things that might help:

    - I created a new email using the order_Status email and renamed it as the Autoresponder email. When that email was sent out to me the same thing occurred where constants were not defined
    - It is correctly identifying Order Status and how many emails to send
    - Zen Cart version 1.3.7.1
    - latest version of MOD
    - I have other mods installed but they aren't messing up other emails so not sure why they would affect this one - it almost seems to me that the AutoResponder.php file is just not loading correctly

    -lindasdd


    Quote Originally Posted by Steven300 View Post
    I can't replicate this error. What email program are you using? What Zen Cart version? What version of the mod? Do you have any other mods installed which you think might cause a problem?

    For some reason you have undefined constants which email/email_template_autoresponder.html is trying to use.

    Most of these constants should be defined in either:
    includes/languages/english/email_extras.php
    or
    includes/languages/english/your_template/email_extras.php

    Can you check to see the constants are there?

    What's strange is that $EMAIL_MESSAGE_HTML should be defined by the mod itself. This makes me think there's a wider problem, one which at the moment I'm not sure what the cause would be.

    Perhaps you could try using another admin email address to test with? In autoresponder.php, find this code:

    $admin_email=STORE_OWNER_EMAIL_ADDRESS;

    Change to something like..
    $admin_email="[email protected]";

    Related Tutorial/FAQ:
    https://www.zen-cart.com/tutorials/index.php?article=95

  9. #9
    Join Date
    Jan 2008
    Posts
    1,700
    Plugin Contributions
    6

    Default Re: Autoresponder+ [support thread]

    Thanks for this information. Could you try overwriting the following file with one from Zen Cart 1.3.8a:

    includes/functions/functions_email.php

 

 

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