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  1. #1
    Join Date
    Jul 2008
    Posts
    10
    Plugin Contributions
    0

    Default The download button...

    doesn't appear after I've returned from PayPal. I've checked PayPal, and the payment has been completed, but when I return to the shop, the downloadbutton is missing.

    I've confirmed/verified my mailadress, and everything is working like it should there. But I have to go into every single order and personally change the products status from pending to processing.

    How can I fix this?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: The download button...

    What are the Order Status set to on the PayPal Payment module that you are using?

    Downloads are, by default, set to be available for immediate Download when the Order Status is Processing or Delivered ...

    NOTE: the clean install of the Payment Module usually has these set up correctly for Downloads ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
    Join Date
    Jul 2008
    Posts
    10
    Plugin Contributions
    0

    Default Re: The download button...

    The order is pending after the customer returns. I have to manually go to the order and make it processing to make the download-button appear.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: The download button...

    Pending means ... wait until I approve things for you ...

    Processing and Delivered means ... I trust your payment so take your download right away ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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