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  1. #1
    Join Date
    Aug 2008
    Posts
    3
    Plugin Contributions
    0

    Default Order Paid For, But No Receipt or Order in Admin

    Hello...

    I have a new problem that popped up. From Day 1 - about 3 months ago, I set up Zen Cart and Used the Paypal IPN Setup. My only payment method.

    40+ Orders have been placed and no issues.

    All the sudden the past 9 orders have had the following problems..

    Customer Places Order and Pays Via Paypal.
    - In paypal, i see the following showing that it is comming from the site

    Item Title:
    Website Purchase
    Item Number:
    Store Receipt
    Custom:
    zenid=4i56fp3n4nnjplmu6h7uqdq5p2

    Almost all my items have attributes that allow for the customer to download the product after payment. Now I never get a Order Receipt, the Order does not show up in the ZenCart Admin (although the customer account does) and the customer never gets the product to download so I have had to email the product to them manually.

    Sorry if this has been answered somewhere before, But I could not find any help regarding this issue.

    Thank You...

  2. #2
    Join Date
    Jul 2005
    Posts
    537
    Plugin Contributions
    0

    Default Re: Order Paid For, But No Receipt or Order in Admin

    I've seen others post links to this document when PayPal communications stops working: http://www.zen-cart.com/wiki/index.php/PayPal

 

 

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