Glacial Age Template Support Thread

[David Canham]

Hi Clyde,

I have completely searched this thread and do not see my problem.

First off the site URL is

http://reliant-one.com

The problem is on the contact us page.

In FF there is code showing
In IE/8 there is not

Both browsers show the boxes misaligned.

I switched to the contemporary classic green template and everything is fine so it is a Glacial Age specific problem.

The install is 1.3.8a

as far as I know none of the addons have edited or overwritten this page

Any help would be greatly appreciated

[clydejones]

Hi Clyde,

I have completely searched this thread and do not see my problem.

First off the site URL is

http://reliant-one.com

The problem is on the contact us page.

In FF there is code showing
In IE/8 there is not

Both browsers show the boxes misaligned.

I switched to the contemporary classic green template and everything is fine so it is a Glacial Age specific problem.

The install is 1.3.8a

as far as I know none of the addons have edited or overwritten this page

Any help would be greatly appreciated

That is interesting; because out of the box glacial age 1.0 does not modify any files that would effect the contact us page.

What happens if you go to includes/templates/glacial_age/templates/
and delete tpl_contact_us_default.php

[David Canham]

Thx Clyde! That fixed it! Much appreciated!

[kenny724]

Clyde...help. Do you have any idea why the my account page at midsouthcoin.com/midsouthcoinstore is blank?

[clydejones]

Clyde...help. Do you have any idea why the my account page at midsouthcoin.com/midsouthcoinstore is blank?

Since Glacial Age doesn't modify this page, I'm unable to give you an answer.

However do a search for "Blank Page" on the forum and you should find several solutions for the problem.

[Makoshark]

Hello
I get an error when I try to add an item as follows:

Warning: require(includes/templates/template_default/templates/tpl_modules_xsell_products.php) [function.require]: failed to open stream: No such file or directory in /www/solid########################/b/l/a/blackbox/htdocs/includes/templates/glacial_age/templates/tpl_product_info_display.php on line 271

Fatal error: require() [function.require]: Failed opening required 'includes/templates/template_default/templates/tpl_modules_xsell_products.php' (include_path='.:/usr/lib/php') in /www/solid########################/b/l/a/blackbox/htdocs/includes/templates/glacial_age/templates/tpl_product_info_display.php on line 271

This appears on the bottom of the page were the add to cart dialog is.
I am using the latest zen cart and my website is at: http:// blackbox.solidwebhost dot com
I can reproduce the error on two different host/servers as I use one for test. Many times I can look at the code, but this server has a sh**y file browser so I have to upload edited files to the host. I don't use windows anything, I use Linux so please don't use windows directions.
Thanks

[clydejones]

Hello
I get an error when I try to add an item as follows:
This appears on the bottom of the page were the add to cart dialog is.
I am using the latest zen cart and my website is at: http:// blackbox.solidwebhost dot com
I can reproduce the error on two different host/servers as I use one for test. Many times I can look at the code, but this server has a sh**y file browser so I have to upload edited files to the host. I don't use windows anything, I use Linux so please don't use windows directions.
Thanks

look on line 271 of tpl_product_info_display.php and delete that line.

[Makoshark]

OK one problem down, now the next problem. My text for the description is not well behaved. the text over shoots and does not rap around the thumbnail. Please see the screen shot

[clydejones]

OK one problem down, now the next problem. My text for the description is not well behaved. the text over shoots and does not rap around the thumbnail. Please see the screen shot

Its a lot easier to diagnosis the problem if you could provide a URL for your site.

but as a guess - Have you uploaded the product_info.css stylesheet?

[Makoshark]

Sorry I gave that in a previous reply
I am using the latest zen cart and my website is at: http:// blackbox.solidwebhost dot com I only have the two products for now.