shipping cost is wrong

[mera]

Hello !

Why canada post put 3$ more of what I told them to put... for exemple if one item is 0.06 kg I put 5.00, but if I take buy the item, the shipping fee is 8.63..

what can I do..

thanks
Linda

[Ajeh]

If you were to peek in the Configuration ... Shipping/Packaging ... you would notice that the Tare weight setting is adding 3 lbs (unit of measure) to the order ...

[Kim]

https://www.zen-cart.com/tutorials/index.php?article=85

[mera]

thanks a lot

great team ;)

[northfork]

Hey! I managed to find this post with the search function. I was confuzzled about why my product weights were to high...

thanks.

[Ajeh]

You are most welcome ... thanks for the update that this was of help to you and the fact that a little searching goes a long way ...