Shopping Cart quantity by attribute

[pkazda]

I searched the FAQ, but couldn't find this particular issue.

I need to set up my attributes on a product in a way that it forces the shopping cart to quantify the products based on attribute.

What the shopping cart does currently:
Customer buys Product A with Attribute (color) Red. Shopping cart now says "Product A, Red, quanity 1".
Customer then buys Product A with Attribute (color) Blue, and adds it to the current shopping cart. What the shopping cart now says is "Product A, Blue, quantity 2".

What I need is for the product to be defined by attribute, so the shopping cart says "Product A, Red, quantity 1. Product A, Blue, quantity 1."

Thanks in advance for any help!

[pkazda]

A follow up on the problem:

Still haven't found any setting that has fixed the issue. The only mod I've installed (before I made the initial post) was the "Group Price per Item" mod. However, the logins I'm using don't use any Group Pricing, and that doesn't seem to be the cause of the issue.

Also, it appears that the problem occurs when a user attempts to buy multiples of the same product, just with different non-priced attributes (in my specific case, having two item As, but just different colors).

I'm using version 1.3.8a of Zen Cart, and version 1.3.8 of the database patch level.

Any ideas guys? I'm stumped.

[Ajeh]

Zen Cart should be loading Products with different attributes as separate line items in the shopping_cart ...

Have you an URL where we could perhaps peek at this and see what it is doing?

[pkazda]

Sure! Here's the live site:
http://store.nationalminitrucks.com

I created a dummy login so you can try it out for yourself:
zencart (yes, I created a non e-mail login just for this)
zenned

(On Edit: zencart login does not use any Group Pricing, nor has it been set up beyond default login settings)

This does the same thing on regular, standard logins, so the non-standard one isn't doing anything.

To reproduce the issue:
Go to 'Mini Hauler' section.
Leave all attributes alone, except color. Pick any color (Pure White is default), and add to cart. Note the cart is correct.

Go back to 'Mini Hauler' section (doesn't seem to matter how you get there).
Leave all attributes alone again, but pick a different color (any seems to do). Now the cart will say 2 of the Hauler, in the last color you chose. Refreshing won't help. If you go back to modify, the Mini Hauler section now reads 2 Haulers under the last color selected.

Repeating this will only increase the quantity of the same order, with the last color selected.

Thanks for the help!

[Ajeh]

Is this a clean v1.3.8 or an upgrade?

Do you have any add-ons added to your site?

This is not how the attributes should be working ...

If this is a clean Zen Cart v1.3.8 and you have no add-ons, are you able to setup a test site in a test directory with a test database with the demo data just to try this with the default products to see if they work, and if so, try to make a product similar to this one and see if it now works?

I am not seeing why your site would behave in this manner, off the top of my head ...

[pkazda]

It's a clean install. Fairly recently, so I haven't had to do any updates.

The only mod I've installed is the "Group Price Per Item v1.3". Only modification I've done on that is change the names of the four preset pricing groups, according to instructions that came with the mod. I installed this early on, before most of the store was set up. I installed it before SSL (see below).

The modifications I've made to the store itself has been layout only (mostly just colors and main site size). I've made no modification to any of the functional code. The database was set up by hand, one item at a time. No automation tool was used, and the database was set up from scratch (from an 'empty' default install database). The only odd modification that was made to the store beyond this, was that I activated SSL after most things were set up.

I ran a sample install on my local machine, running under the latest Apache server, using default install only. It's the same install I used to set up the web store. I was unable to duplicate the issue by remaking the item on the local store. It broke out the items by different attributes correctly.