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  1. #1
    Join Date
    Aug 2008
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    Default 403 Forbidden Error during Installation

    Hi all,

    I'm trying to complete a fresh installation of 1.3.8a for a friend and keep getting a 403 forbidden error after saving the phpBB Setup screen. phpBB is not currently installed on the server nor is it planned to be. As a result, I've left the settings as follows:

    Do you want to use phpBB forums
    Choose whether you want to use the phpBB forum or not. more info... No

    phpBB Directory
    The directory where phpBB is installed more info... Blank

    Regardless of what I set, I receive the following error:

    Forbidden

    You don't have permission to access /zencart/zc_install/index.php on this server.
    I've tried re-ftp'ing the installation to the server in case specific files were corrupted. I've also tried renaming or editing the .htaccess file to no avail.

    Has anyone else had this same problem?

  2. #2
    Join Date
    Jan 2004
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    Default Re: 403 Forbidden Error during Installation

    Does your server errorlog tell you anything about the "why" behind the 403-Forbidden error? Usually it'll explain the reason.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: 403 Forbidden Error during Installation

    The error log give me the following info:

    Access denied with code 403 (phase 2). Pattern match "(?:ogg|gopher|zlib|(?:ht|f)tps?)\\:/" at ARGS:zcinst[virtual_http_path]. [hostname "domain.com"] [uri "/zencart/zc_install/index.php"] [unique_id "HpPtBwoHH1oAAAPNQ9EAAAAD"] [Mon Aug 18 21:00:13 2008] [error] [client 64.180.191.162] ModSecurity: [file "/etc/httpd/modsecurity.d/10_asl_rules.conf"] [line "906"] [id "340162"] [rev "58"] [msg "Remote File Injection attempt in ARGS (AE)"] [severity "CRITICAL"]
    Any idea why this might be coming up?

    Thanks

  4. #4
    Join Date
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    Default Re: 403 Forbidden Error during Installation

    That's the server's mod_security complaining about the data being passed.
    Your /zc_install/.htaccess file includes some directives that can be used to override mod_security ... but it only works IF your server's configuration allows you to override it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Aug 2008
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    Default Re: 403 Forbidden Error during Installation

    Dang, I had a feeling that was the case.

    I've been trying to set this up for a friend, and really don't have much control over the server settings.

    Thanks for the help.

    Cheers.

 

 

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