Hi I'm working on a store and the following message pops up when trying to do a paypal order
We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)
In the admin section I have live settings set up for both paypal modules Pay Pal Direct Payment and Pap Pal Express Checkout
Any ideas??
Thread: PayPal error message
Results 1 to 5 of 5
-
27 Aug 2008, 08:38 PM #1
New Zenner
- Join Date
- Jan 2005
- Posts
- 18
- Plugin Contributions
- 0
PayPal error message
-
27 Aug 2008, 10:42 PM #2
Sensei
- Join Date
- Jan 2004
- Posts
- 66,443
- Plugin Contributions
- 279
Re: PayPal error message
That indicates a couple things:
1. You're using v1.3.7 code. There have been a number of fixes and improvements since then.
2. If you're not using v1.3.7.1 or 1.3.8, then you need to apply the PayPal Patch For v1.3.7 to your site.
3. The error message itself means you've not supplied valid login details for your PayPal account. http://www.zen-cart.com/getpaypal.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
11 Sep 2008, 12:18 AM #3
New Zenner
- Join Date
- Sep 2008
- Posts
- 2
- Plugin Contributions
- 0
Re: PayPal error message
I am getting the same message, however I have done everything said to do and it is still not working. Please help. site is www.sweetsassylingerie.com
-
11 Sep 2008, 12:30 AM #4
Sensei
- Join Date
- Jan 2004
- Posts
- 66,443
- Plugin Contributions
- 279
Re: PayPal error message
The cause is the same: incorrect PayPal credentials.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
11 Sep 2008, 03:33 PM #5
New Zenner
- Join Date
- Sep 2008
- Posts
- 2
- Plugin Contributions
- 0
Re: PayPal error message
My host says the credentials are correct that everything is correct. So what do I do to get this corrected.
Similar Threads
-
v139a PayPal Error Message 10004
By Nick1973 in forum General QuestionsReplies: 1Last Post: 21 Jan 2016, 08:46 PM -
paypal error message
By topbuy in forum Addon Payment ModulesReplies: 2Last Post: 1 Sep 2012, 06:51 AM -
Paypal ERROR message
By Rick29690 in forum Built-in Shipping and Payment ModulesReplies: 3Last Post: 1 Dec 2010, 05:47 PM -
Paypal IPN error message
By bebe in forum Built-in Shipping and Payment ModulesReplies: 1Last Post: 16 Oct 2009, 05:52 AM -
paypal error message
By windwoman in forum Built-in Shipping and Payment ModulesReplies: 1Last Post: 13 May 2007, 09:23 PM
