Debug Utility HELP!!!

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28 Aug 2008, 13:35

cinbou

New Zenner

Join Date:: Aug 2007
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Debug Utility HELP!!!

I'm stuck! I downloaded the Debug Utility because I downloaded Image Handler and my Site disappeared. Now, I can't seem to find my Debug log.

The instructions say to open the myDEBUG-XXXX.log file in the CACHE folder. I've looked in the Cache folder under my cart directory and can't find the file. Where is the file? What am I missing here? I'm going nuts!!!

Thanks
Cindy

28 Aug 2008, 14:33

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Debug Utility HELP!!!

The debug utility's log files can only be created if the folder is writable.
And they're only created if there is a PHP error generated after the logging is enabled.
You may have to refer to the server's errorlogs via your hosting control panel if your problems are happening before the debug utility is able to kick in.

It's also worth undoing whatever you did before your site problems started occurring. Backups are handy for that of course.
Sometimes this approach is also helpful: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

28 Aug 2008, 15:20

cinbou

New Zenner

Join Date:: Aug 2007
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Re: Debug Utility HELP!!!

DrByte,

Thanks this makes sense. I checked the error logs from my hosting company and the errors do seem to be happening before the PHP script is generated. I'm not sure what the errors mean though. I think I'm just going to attempt to restore to original status.

Cindy

23 Apr 2009, 17:47

andy_gs

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Join Date:: Jun 2008
Posts:: 187
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Re: Debug Utility HELP!!!

how does one turn off the debug utility?

23 Apr 2009, 18:42

colemanpa

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Join Date:: Oct 2007
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Re: Debug Utility HELP!!!

rename the file .php1 or remove it.

pete

24 Apr 2009, 08:46

andy_gs

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Join Date:: Jun 2008
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Re: Debug Utility HELP!!!

yeah cheers for that i didnt even know what file i was looking for our 3rd party developer monkeys switched it on without my knowledge yeah 1 file a second that was churning out..... anyway i did find the file in the end, for anyone else looking for the file name its:

enable_error_logging.php

if you don't know where it is like i didnt use the developers tool kit

tools > developer tool kit and use the bottom search box (look-up in all files) at the bottom and search for enable_error_logging.php. it should show you where this infamous file is.

cheers for the response

Andy.