PayPal Express Checkout Default Language

[DrByte]

Although, having said that, my debug files say it IS working.... but PayPal continues to stubbornly pop up in the wrong language - Japanese.

...

Any help on this would be greatly appreciated but I'm starting to get the impression, the issue is with PayPal and not with zencart.

Yes, it seems to be an issue on the PayPal side.
Contact them: www.paypal.com/mts

[breezie1977]

Just to update you all with my issue - I've had no luck whatsoever!!

I've been chatting with the people at www.paypal.com/mts who have been fantastic. Really quick replies and, after not getting anywhere with their suggestions, they even advised me to do something which would "definitely fix it, but not a textbook method".

Even that didn't work.

First of all they said that if you can see the LOCALECODE changing and the site still doesn't show up in the right language then something is fishy. I reassured them I could change this code and they came back to me asking me to go into my PHP admin on my sever and alter the database entry which tells Zen Cart where to send PayPal customers. I was asked to alter it from "www.paypal.com/cgi-bin/webscr", to "www.paypal.com/us/cgi-bin/webscr" - something the guy said he wasn't sure "how much mileage" I'd get out of it, but as a quick fix it would work.

This sounded great and I was thrilled, until I checked the database only to find it was ALREADY set to the us version!!!! Altered it to the UK one to test. No dice.

Perhaps its something to do with my cookies (although I've been clearing them after every attempt to resolve this) or perhaps it's because when I registered with PayPal I did so on the Japanese site, who knows.

I've seen something called "payflow" which seems like it can be set to UK or US versions. Would PayFlow help me out here? Any other suggestions from anyone out there?!

Thanks in advance,

Tony

[DrByte]

Payflow is a credit card gateway, and is a completely different product than Express Checkout.

Best to continue working with PayPal to figure out why their system is picking a different language than what it's being told to use.

[torvista]

FYI
To avoid anyone else wasting time on this.

I noticed that the language of the Paypal payment page was inconsistent…and after a bit of reading and a lot of testing I find the following to be true.
There is a parameter LOCALECODE which you can send to Paypal to (in theory) determine the page language but they very helpfully ignore it completely if there is a SHIPTOCOUNTRYCODE parameter (the country of the billing address).
They use the SHIPTOCOUNTRYCODE as though its a language code.
Paypal seem to think that everyone in the same country speaks the same language just like in the USA(!)

I tried to comment out various instances of SHIPTOCOUNTRYCODE in paypalwpp.php to generate an empty or no SHIPTOCOUNTRYCODE but I think this is a required parameter by Paypal so it would always cause an error.

So unless someone can tell me how to omit this parameter without causing an error, it seems you have to live with this idiocy.

Depending on the SHIPTOCOUNTRYCODE of the order, Paypal may (ie sometimes there is no choice) offer a language selector drop-down with some language options related to the country selected, but not all language options are offered!

Rubbish.

[torvista]

Just to clarify what you can expect dealing with Paypal with a multi-lingual shop, here are the results of my testing.

I surmise that:

1) First Paypal take the shipping country (SHIPTOCOUNTRY) as the primary reference. For each country they may or may not have multiple (preferred) languages associated with it. Hence sometime there's a language selection drop-down and sometimes not.

2) IF your language (LOCALECODE) is in their list for that country, you get what you asked for.
If not, you get whatever Paypal has decided to offer for that country, with maybe a drop down, or not, who knows.

In short, una caca.

Note that I have found no written evidence to support my crackpot theory. All Paypal's documentation states that LOCALECODE sets the language, which is evidently not true.

Further reading for insomniacs:
https://cms.paypal.com/uk/cgi-bin/?c...xpressCheckout

https://developer.paypal.com/webapps/developer/docs/classic/api/merchant/SetExpressCheckout_API_Operation_NVP/

My tests:

Shop Language	LOCALECODE	Shipping Country	SHIPTOCOUNTRY	Paypal Language	Language DropDown	Comments
Spanish	es_ES	Indonesia	ID	Bahasa	Bahasa, English	strtoupper disabled
Spanish	ES	Indonesia	ID	Bahasa	Bahasa, English
English	en_US	Indonesia	ID	English	Bahasa, English
English	GB	Indonesia	ID	English	Bahasa, English
English	GB	Spain	ES	Spanish	None
English	US	Spain	ES	Spanish	None
English	en_US	Spain	ES	English	None
English	EN_US	Spain	ES	English	None	strtoupper enabled
Spanish	ES_ES	Spain	ES	Spanish	None
English	EN_US	Portugal	PT	English	English, Español, Francais, Portugùes, Chinese
Spanish	ES	Portugal	PT	English	English, Español, Francais, Portugùes, Chinese
Spanish	ES_ES	Portugal	PT	Spanish	English, Español, Francais, Portugùes, Chinese
English	en_US	Germany	DE	English	None
Spanish	ES_ES	Germany	DE	German	None