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  1. #1
    Join Date
    Sep 2008
    Posts
    7
    Plugin Contributions
    0

    Default Coupons aren't working for me

    Hi,

    I am developing a Zen Cart site which is still in the testing stage. I am trying to get the discount coupons to work, but when I enter the redemption code at checkout I get the message:

    This coupon code is not valid for any product currently in your cart

    The coupon settings in the admin area are:

    Coupon Name :: £10 coupon
    Coupon Amount :: £10.00
    Start Date :: 01/01/2008
    End Date :: 01/01/2018
    Uses per Coupon :: 1
    Uses per Customer :: 1
    Valid Product List :: --none--
    Valid Categories List :: --none--
    Date Created :: 09/04/2008
    Date Modified :: 09/04/2008

    Coupon Zone Restriction: :: 0

    Any help is appreciated

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Coupons aren't working

    That coupon is setup for 1 person for 1 use ... has it been used once to test it?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  3. #3
    Join Date
    Nov 2005
    Location
    Rochester, New York
    Posts
    165
    Plugin Contributions
    0

    Default Re: Coupons aren't working

    Plus what I discoverd is that you cannot make the coupon free shipping if you use percentage.

  4. #4
    Join Date
    Sep 2008
    Posts
    7
    Plugin Contributions
    0

    Default Re: Coupons aren't working

    Thanks

    The coupon has been setup for one use by one customer but I haven't been able to get it to work yet. I get the error message every time.

    Also, I am not using any percentage discount.

    I've read the other posts on this forum regarding similar problems, but as yet I cannot discover what the problem may be.

    Thanks for all the advice, hopefully you'll be able to find the solution

  5. #5
    Join Date
    Jun 2003
    Posts
    33,720
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    Default Re: Coupons aren't working

    Have you restricted its use to a particular product or category?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Coupons aren't working

    What does the STATUS read for the Coupon?

    Do you see the Y or the N under the STATUS ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Jun 2006
    Location
    Michigan
    Posts
    196
    Plugin Contributions
    0

    Default Re: Coupons aren't working

    Quote Originally Posted by Kim View Post
    Have you restricted its use to a particular product or category?
    How would I go about restricting a coupon to a certain category?

 

 

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