Coupons aren't working for me

[Ajeh]

That coupon is setup for 1 person for 1 use ... has it been used once to test it?

[sparktronic]

Plus what I discoverd is that you cannot make the coupon free shipping if you use percentage.

[techy]

Thanks

The coupon has been setup for one use by one customer but I haven't been able to get it to work yet. I get the error message every time.

Also, I am not using any percentage discount.

I've read the other posts on this forum regarding similar problems, but as yet I cannot discover what the problem may be.

Thanks for all the advice, hopefully you'll be able to find the solution

[Kim]

Have you restricted its use to a particular product or category?

[Ajeh]

What does the STATUS read for the Coupon?

Do you see the Y or the N under the STATUS ...

[techy]

Nope, the coupon isn't restricted and the status is marked as 'Y'

[Ajeh]

I have tried setting up the same Discount Coupon that you have listed and I cannot make it fail ...

When you enter the Discount Coupon on the checkout_payment page, what error comes up if you type in the code and hit enter?

[madk]

Have you restricted its use to a particular product or category?

How would I go about restricting a coupon to a certain category?

[Ajeh]

Set the Top to DENY ... then set the Category you want included to ALLOW ...

NOTE: if you have Linked Products, at this time it is best to set the Restrictions by Products rather than Categories ...

[Happyworker]

Does this mean you can not buy a gift certificate with a discount coupon?
This is what I'm trying to do and I'm running into this problem.

I want to be able to offer my clients through a newsletter, a gift certificate that they can use. I don't want to use the coupon discount for this.

My idea is to send them a discount code which is only redeemable when getting a gift certificate. Then once they have the GC, they can send it to a friend or whatever they want.

I have set it up so customers can buy GC, but I can't seem to get this to work.

Also...as a side note, how would I set up an automatic release of GC's?

Thanks
~Happy