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  1. #1
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    Default Download truncated

    Hi,
    I am really new to zen,php and the like. I placed some music in my store as a test ... I have 3 file types for the download... one is a 320 mp3 one is a 192 mp3 and then a wav file. I am able to successfully download both mp3 versions... but the wav file starts to download and then truncates and doesn't finish. It does this at the same spot each time. I put in another wav file and it also does the same thing. I am wondering if I have some sort of setting some place that limits the size.
    I downloaded the file direct from my server and it is just fine so it isn't the file.
    I have also located these files in the folder above public in the root folder. I tried to do the download via redirect but it would not work even though ipower says it is a unix server. The only way to get it to work was streaming.
    Anyone have any idea what is up?

    edit--- by truncated I guess I mean... cut off. It says it downloaded fully but gets about 25 seconds in and cuts off.

  2. #2
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    Default Re: Download truncated

    I spent most of the weekend looking for an answer to this... anyone come up with any ideas?

  3. #3
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    Default Re: Download truncated

    I did notice that all downloads stop after 55 seconds... anybody have an idea?

  4. #4
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    Default Re: Download truncated Edit- filesize issue

    Ok... I am going to try this one more time and this time mention some more things that might help.

    I am using the current zen cart version.

    I tried upping the limit in my PHP.ini file to see if that would allow the downloads to finish - didn't work.

    The file size is over 30mb

    The lower file size works fine.

    It is a wav file.

    The wave file stops downloading at around 55 seconds and it doesn't seem to be a size limit but a time limit because when downloading in another browser it was slower and still cut at around the same time give or take a few seconds but the size complete was much different.

  5. #5
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    Default Re: Download truncated

    How are your downloads set? Redirect? Streaming?
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  6. #6
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    Default Re: Download truncated

    They are streaming ... I tried redirect (my dl folder is in my root not my public folder) and it keeps giving me an error saying 405 or something like that so the only way to get it to work was streaming.

  7. #7
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    Default Re: Download truncated

    I actually just tried the redirect and this is the error page that comes up Bad Request
    Your browser sent a request that this server could not understand.

    So would streaming make a difference and cut off files like that?
    Last edited by tipzter; 16 Sep 2008 at 09:00 PM.

  8. #8
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    Default Re: Download truncated

    Some tips/caveats related to the different methods are listed in the FAQ on download delivery methods: https://www.zen-cart.com/tutorials/i...hp?article=292
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  9. #9
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    Default Re: Download truncated

    Quote Originally Posted by DrByte View Post
    Some tips/caveats related to the different methods are listed in the FAQ on download delivery methods: https://www.zen-cart.com/tutorials/i...hp?article=292
    THanks, I have been over that one a few times and it still doesn't cover this issue.

    I did ask the question on a different board and they asked me for the php that shows the files being stored in a file or database to being sent to download anyone know where I look for that code?

  10. #10
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    Default Re: Download truncated

    What's your PHP max_execution_time setting set to?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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