Download truncated

[tipzter]

They were set to 60 but I moved them up to 300 and then 600 and up and up and it didn't change the outcome. I also set it on both the zen side as well as the server side.

[DrByte]

And is it failing at exactly 55 seconds for everyone? or just certain people?
What about on a dialup connection?

[tipzter]

I will have my mom test it on her machine. The site is not up and running for other customers because I can't sort this out and continue adding products until I see if I can actually use the cart. If I can't get it sorted then I will have to try a different cart/ way... so I don't know yet if it is failing for others just on the 2 machines I have tried it on. I will have my mom test it from her house and let you know if it is the same for her.
Thanks though for taking time to help me. I was feeling like I was alone for a bit :)

[tipzter]

Ok same thing happens on her pc.

In the mean time I was reading where most hosts put a limit on php execution time anyway and nobody can change that... so based on that... then what would be a solution for a php based shopping cart with downloads that are over 35mb and will always reach the 60 second time cap?

[DrByte]

If you put your download folder back into public_html and use redirect, does the problem persist?


It seems pretty clear that it's your server's unique configuration that's causing the problems you're experiencing.

[tipzter]

I can't get it to do the redirect it keeps giving a 400 bad request error. I have never been able to get that to work even though I am on a server that allows for it. I see that it creates the temp folder with that begins with a (dot) . and then letters like this .tdxfghrtych but then there is never a file that gets put there and when you click on the download it just takes to you to the bad request page. Any ideas how to fix that so I can test it that way?

[zorg]

Same thing is happening to me..
did you ever find the solution ?

[tipzter]

Yes... Zencart isn't the solution for my project. I can't use any php code with larger files and still be on a shared hosting program. I will have to get a Virtual Private Server to use PHP. This is because there is an inherent limit on time PHP script execution time... that runs on a shared hosting server. After talking to about 15 hosting companies I found the average to be about 60 seconds. Most companies will allow you to edit the php.ini file but no matter what number you place in the max_execution, you are still limited by the inherent server max. The excuse they gave about the reason they limit, is "for security reasons".

The only option is to use a cart that does not run PHP script, or to move to a Virtual Private Server (VPS). On a VPS, you have the control of the server and don't have the limits placed on a shared server.

I decided to move away from zencart (because of the limits my server has on the sorts of things I would like to accomplish).

My Granny always told me... "You should never step over dollars to save dimes". I am taking her advice and going to fork out the money for a VPS.

I will be using zencart for another project that is not as complicated and will not require the extended php script execution time.

[barco57]

If the downloads are stored above public_html than the rediredct method will not work. The .tdxfghrtych is a symlink to the original downloads folder and file. You can keep the downloads folder above public_html and use the streaming but you need to have it set up correctly. The maximum execution time is not affected by system calls, stream operations etc.

[tipzter]

If that is the case, then why am I getting everything to work up to a certain time limit? It is configured and redirects and allows you to download but it cuts the download. Play the file (music) that got partially downloaded, and it plays for a few seconds normal and then stops (due to not completing the download)

I would love to have a solution to this, but after a month now... nothing has worked.