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  1. #11
    Join Date
    Oct 2008
    Location
    Sydney, Oz-land
    Posts
    45
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    Default Re: Bug? Error 10413 when using the attribute : One time charge

    I'm getting this one now too - have tried to pay with a credit card, on paypal express checkout, with only products and "perweightunit" shipping set to a single price assigned to each item. its the first time I've tried to use a credit card...

  2. #12
    Join Date
    Oct 2008
    Location
    Sydney, Oz-land
    Posts
    45
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    Default Re: Bug? Error 10413 when using the attribute : One time charge

    And by the way I'm not using the one time charge bit...

  3. #13
    Join Date
    Oct 2008
    Location
    Sydney, Oz-land
    Posts
    45
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    Default Re: Bug? Error 10413 when using the attribute : One time charge

    Hmmm... so far it only seems to happen using paypal express with a credit card.... didn't get the message when using my [personal] paypal account. something to do with using the same account as the seller perhaps? or just a paypal express glitch...?

  4. #14
    Join Date
    Oct 2008
    Location
    Sydney, Oz-land
    Posts
    45
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    0

    Default Re: Bug? Error 10413 when using the attribute : One time charge

    Ok by total assyness, I seem to have alleviated the problem, but found another!
    I noticed that the sub total wasn't showing in checkout, only the shipping and the total, so found in admin>modules>order total that "ot_subtotal" was not installed, hence was not showing at checkout, hence the message about the mismatched order totals :)

    Hope that helps!

    Now I have "merchant country unsupported" when i use my own visa card...!!! grrr...

  5. #15
    Join Date
    Mar 2007
    Posts
    90
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    0

    Default Re: Bug? Error 10413 when using the attribute : One time charge

    Hi, I'm having the same problem, just after installing a one time charge.
    I used to have my extra charge in the attribute just as price +£2.50 but then when customers bought 2 of the same item, they were charged the extra bit twice which wasn't correct, then I spotted the "one time" charge and I was really chuffed that this was a feature of zen cart.
    Then the errors and phone calls started and my life became very complicated.

    I wrote to paypal and they say

    I see you are receiving API error 10413 frequently. This is because the totals of the cart item amounts do not match order amounts. For example on one transaction we received:

    amt "9.19"
    itemamt "9.99"
    handlingamt "2.50"

    Amt should reflect itemamt + handlingamt.

    You will need to look into the cart's configuration or contact the cart provider to determine why this is happening.

    ##########___end paypal email------------


    any assistance would be much appreciated.

    regards
    Steven

 

 
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