AFO,
Thanks for your help. Sadly, once i hanged this over the whole site wiped! I think i'll have to go back to JSWEB, our hosts, to sort the problem out.
Many Thanks
Ciaran
AFO,
Thanks for your help. Sadly, once i hanged this over the whole site wiped! I think i'll have to go back to JSWEB, our hosts, to sort the problem out.
Many Thanks
Ciaran
What do you mean "whole site wiped"? Is the domain name pointed to the site?
The domain name is pointed to the site, however, all the content (bar any absolute references to images that we have placed, e.g. linking to a picture from ebay) disappear. Much panic then ensues!
Any ideas what the matter could be?
Thanks again for your time?
I'm not sure. There could be references to the IP in the Zen Cart database, but I don't know why that would cause the problem you reported.
Your host might be able to give you a clearer idea of what's going on.
Do a search for your hosting - they are known for some quirky things.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
As a follow up, the following steps must be completed before the name can be swapped over with 1and1:
http://faq.1and1.com/domains/dns_settings/4.html
Then change yor configure.php files.
Ciaran