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  1. #1
    Join Date
    Mar 2008
    Location
    California
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    Default need help with e-mail error

    I am testing the settings by purchasing a test product and I selected money order/check as payment and when I hit Confirm Order, the final step, got an "email error, SMTP, the following recipient failed" and it shows my email address. What did I do wrong? thank you in advance.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: need help with e-mail error

    That message comes from the mail server, not Zen Cart.

    The mailserver apparently doesn't want to send that email ... which is likely due to something related to how the server is configured by your hosting company.

    Try SMTPAUTH instead.

    http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

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  3. #3
    Join Date
    Mar 2008
    Location
    California
    Posts
    82
    Plugin Contributions
    0

    Default Re: need help with e-mail error

    ok - thanks
    another e-mail question. I completed the test product purchase but did not receive an e-mail confirmation telling me my order was received. is there such an e-mail?

 

 

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