Text Box not appearing

[stevehare]

I think this issue might have something to do with the Products With Stock Attributes add-on I installed, as I've had trouble with attributes since doing so.

Anyway, I have added a text box to an attribute, to offer personalization to an item. I see the option (Personalization on the item description page), but there is no text box for the customer to fill in:

http://www.theemployeemall.com/culpe...products_id=14

Any help would be appreciated.

[Ajeh]

What is the Option Type on the Option Name for your TEXT attributes?

[stevehare]

What is the Option Type on the Option Name for your TEXT attributes?

The option type is TEXT.

[Ajeh]

This is happening in the View Source and is what is wrong ...

<div class="wrapperAttribsOptions">
<h4 class="optionName back"><label class="attribsInput" for="attrib-3-">Personalization</label></h4>
<div class="back">

The attrib-3 should be an attrib-3-0 but that isn't happening ...

Can you look in the products_options_values table via phpMyAdmin ...

Do you see an entry for:

products_options_values_id 	language_id 	products_options_values_name 	products_options_values_sort_order
0 	1 	TEXT 	0

If not, that is the problem and you need to add that to the table:

INSERT INTO products_options_values (products_options_values_id, language_id, products_options_values_name) VALUES (0, 1, 'TEXT');

[stevehare]

Thanks for the reply.

The details you provided above were present in the database...but while looking at the item in the table, I did notice something, which turned out to solve the problem.

As I thought, the attributes by stock module was the issue...I noticed it with my other attributes--I need to make sure each attribute has its own stock level.

The problem with the text box is there doesn't seem to be a place to enter stock for a text box...until you look in the database itself. I entered a stock quantity and the text box appeared!

Thanks for pointing me in the right direction.