Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Join Date
    Feb 2008
    Location
    Colorado
    Posts
    80
    Plugin Contributions
    0

    Default Emails to Customers

    Where do I change the standard emails to customers? Welcome, order thank yous, etc.

    I want to change the text AND add my logo -- right now customers are getting the dreaded red x.

  2. #2
    Join Date
    Apr 2008
    Location
    UK
    Posts
    326
    Plugin Contributions
    1

    Default Re: Emails to Customers

    Hi

    I'm not sure about your images problem, but I know you change the create account email message through your create account success in your includes>languages>english folder.

    Hope this helps,

    Phil

  3. #3
    Join Date
    Feb 2008
    Location
    Colorado
    Posts
    80
    Plugin Contributions
    0

    Default Re: Emails to Customers

    Thanks confused. Found that, but .. that doesn't have everything.

    Anyone else?

  4. #4
    Join Date
    Jan 2007
    Posts
    147
    Plugin Contributions
    0

    Default Re: Emails to Customers


  5. #5
    Join Date
    Feb 2008
    Location
    Colorado
    Posts
    80
    Plugin Contributions
    0

    Default Re: Emails to Customers

    Thank you, jenzi, for the link to the tutorial. Definitely helpful.

    I found the file that houses the logo that heads all emails sent. Changed it to my logo, but it still doesn't show up. See the pretty red x in the snip.

    Help!


  6. #6
    Join Date
    Feb 2007
    Location
    Sunny California
    Posts
    77
    Plugin Contributions
    0

    Default Re: Emails to Customers

    Did you upload your image to your FTP in your image folder?

  7. #7
    Join Date
    Feb 2007
    Location
    Sunny California
    Posts
    77
    Plugin Contributions
    0

    Default Re: Emails to Customers

    I'm trying to find out how I change the Create Account Welcome email to my customers to take out this:


    Congratulations! To make your next visit to our online shop a more rewarding experience, listed below are details for a Discount Coupon created just for you! 5% Discount Coupon
    To use the Discount Coupon, enter the Redemption Code code during checkout:
    SAVE5


    I forgot how to do that.

    Thank You!
    www.baysbeauty.com

  8. #8
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Emails to Customers

    Quote Originally Posted by Baysbeauty View Post
    I'm trying to find out how I change the Create Account Welcome email to my customers to take out this:


    Congratulations! To make your next visit to our online shop a more rewarding experience, listed below are details for a Discount Coupon created just for you! 5% Discount Coupon
    To use the Discount Coupon, enter the Redemption Code code during checkout:
    SAVE5


    I forgot how to do that.

    Thank You!
    www.baysbeauty.com
    Admin->Configuration->GV-Coupons ... you've got it set up to give new customers a particular coupon. Turn that off, and that part of the email will be skipped.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
    Feb 2007
    Location
    Sunny California
    Posts
    77
    Plugin Contributions
    0

    Default Re: Emails to Customers

    THANK YOU SO MUCH!!!

    I forgot where it was! I as looking in my files all over the place.

    All is good now.

  10. #10
    Join Date
    Feb 2008
    Location
    Colorado
    Posts
    80
    Plugin Contributions
    0

    Default Re: Emails to Customers

    Yes. I uploaded the new logos.

    I think the function (not sure if that term is correct) isn't looking in the right place for the logo -- hence, the red x.

    Even the Zencart logo didn't/doesn't show.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Sending emails to customers
    By Helene Marie in forum Customization from the Admin
    Replies: 2
    Last Post: 3 May 2011, 02:24 PM
  2. Copies of emails to customers
    By iwantone in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 11 Aug 2009, 04:35 PM
  3. Customers not receiving emails
    By Digit in forum Templates, Stylesheets, Page Layout
    Replies: 6
    Last Post: 16 Sep 2008, 04:15 PM
  4. No emails being received by Customers
    By harsh1234 in forum General Questions
    Replies: 3
    Last Post: 6 Aug 2007, 10:46 AM
  5. Changing emails sent to customers
    By newbie73 in forum General Questions
    Replies: 1
    Last Post: 5 Aug 2007, 10:06 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg