Results 1 to 7 of 7
  1. #1
    Join Date
    Sep 2008
    Posts
    26
    Plugin Contributions
    0

    Default Free Shipping Error

    Howdy all. I am having a Free Shipping error. Previously, we were going to offer free shipping on all orders over $20. I set this up in "Free Shipping Options," but we were unable to get it to work correctly (see thread: http://www.zen-cart.com/forum/showthread.php?t=107078).

    In order to cover our shipping costs, we need the order to be at least $20, so to get around the above problem, I bundled the items we were offering at less than $20 into 3-packs, disabled/removed the "Free Shipping Options" and installed the "FREE SHIPPING, Free Shipper" module.

    Now, we are able to cover cost, and the original check-out hang up is no longer happening, but...

    For some reason the line about free shipping on all orders over $20 is still appearing on the Delivery Informtion page during checkout. Here is what i am seeing:

    "Your order will be shipped to the address at the left or you may change the shipping address by clicking the Change Address button.

    Shipping Method:

    Free Shipping
    Free shipping for orders over $20.00
    Special Instructions or Comments About Your Order
    (text box)"

    I have tried uninstalling and reinstalling and uninstalling several times, but nothing happens. Any ideas?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipping Error

    Go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
    Free shipping for orders

    and select Catalog and click SEARCH ...

    What files come up with that text? Perhaps that can steer you in the right direction ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Sep 2008
    Posts
    26
    Plugin Contributions
    0

    Default Re: Free Shipping Error

    I figured it out...

    I forgot that there is more than one place in the admin menu to control shipping.

    Question #1: What is the difference between the:

    "admin/modules/shipping/free shipping options" setting, and the:

    "admin/modules/order total/shipping" setting?

    I had both of them set for free shipping on orders greater than $20. I initially only removed the first one. The offending text disappeared when I removed the second. Everything is working AOK now.

    Question #2: Could a confusion between these two settings have been the reason for my original problem (http://www.zen-cart.com/forum/showthread.php?t=107078)?

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipping Error

    The Order Total module for Shipping as a Global change to control Free Shipping on orders over a certain amount ...

    The Free Shipping freeshipper shipping module is designed for Orders where all products are:
    Always Free Shipping
    0 weight, where 0 weight is defined as Free Shipping

    and shows when no other shipping modules show ...

    The Free Shipping Options freeoptions is a Shipping module to show in addition to other shipping modules based on a criteria related to Total or Weight or Item Count ... and shows with all other shipping modules ...

    There is a very good possibility that the use of the Order Total Shipping ot_shipping to manage the Free Shipping was causing a problem as your other rules would not follow if this setting was tripped ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Sep 2008
    Posts
    26
    Plugin Contributions
    0

    Default Re: Free Shipping Error

    So, with that in mind, I tried to reset everything so that all orders >$20 would have free shipping... only it's not working. Apparently there is something very basic about this that I am not getting. The yellow dot next to the UPS shipping module is still there. Here are the settings:

    Enable UPS Shipping: True
    UPS Pickup Method: RDP
    UPS Packaging?:CP
    Residential Delivery?: RES
    Handling Fee: 0
    Tax Class: --none--
    Tax Basis: Shipping
    Shipping Zone: --none--
    Sort order of display: 2
    Shipping Methods: GND

    And here are the Free Shipping Options settings:

    Enable Free Options Shipping: True
    Shipping Cost: 0.00
    Handling Fee: 0
    Total >=20.00
    Total <=
    Weight >=
    Weight <=
    Item Count >=
    Item Count <=
    Tax Class: --none--
    Tax Basis: Shipping
    Shipping Zone: --none--
    Sort Order: 1

    Shipping/ot_shipping is not installed

  6. #6
    Join Date
    Sep 2008
    Posts
    26
    Plugin Contributions
    0

    Default Re: Free Shipping Error

    Does anybody have any ideas?

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipping Error

    Please install the Modules ... Order Totals ... Shipping ot_shipping ... just leave the Free Shipping in it disabled ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. v139h Free shipping to just 1 country using free shipper and Yes, Always Free Shipping
    By boomy in forum Built-in Shipping and Payment Modules
    Replies: 9
    Last Post: 20 Oct 2014, 01:43 AM
  2. free shipping error
    By icehokz in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 17 Mar 2009, 05:58 AM
  3. Free Shipping error
    By nkrcs in forum Built-in Shipping and Payment Modules
    Replies: 1
    Last Post: 15 Jun 2008, 04:46 PM
  4. Free Shipping Error
    By JS1scuba in forum Built-in Shipping and Payment Modules
    Replies: 5
    Last Post: 9 Mar 2008, 12:46 AM
  5. Free Shipping error
    By isaiah36 in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 1 Oct 2006, 02:47 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg