Thank you for your reply. I was able to delete the Custom2 file I didn't want through Bluehost's File Manager. In my new custom file, there is a template_info.php file. However, even if I close and reopen or refresh Zencart admin panel, under Tools/template selection, I still get Custom2 as the only option besides Classic Green. My new custom doesn't show up and yet the deleted Custom2 does. What am I missing? I feel like I'm just a skip away but I just can't seem to get there.

Then, another thing I noticed in Filezilla: different from the Local site (left side), on the Remote site (right side) under includes/languages/english there is another english file listed there. Which side is correct? Should the one on the remote site be deleted or should it be added to the local site?

Once again, thank you for all of this aid!

Theresajb