Thread: Email Error:

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  1. #1
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    Default Re: Email Error:

    This morning everything is working fine, so my hosting company must have fixed whatever was messed up. Thanks for your help though.

  2. #2
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    Default Re: Email Error:

    I am having the exact same problem, but here is the email error. I also use sashbox. I have a call into them 2 days agao but have heard nothing back.

    Email Error: Could not execute: /usr/sbin/sendmail

  3. #3
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    Default Re: Email Error:

    Quote Originally Posted by OutdoorsInteriors View Post
    I am having the exact same problem, but here is the email error. I also use sashbox. I have a call into them 2 days agao but have heard nothing back.

    Email Error: Could not execute: /usr/sbin/sendmail
    Why are you using "sendmail" as your Email Transport method? Try using "PHP" instead.
    .

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  4. #4
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    Default Re: Email Error:

    Well, it was working for half a day, and it is down again. I am not sure what to do. I can't get ahold of anyone with SASHBOX and have sent out several emails asking for some support. Nothing. I do see I am not the onyl one wqith this problem though.

  5. #5
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    Default Re: Email Error:

    Did you try what DrByte suggested?

    How do you have your email configured right now?

    I have several accounts on sashbox and cannot reproduce this error ...

    Have you made any changes at all to your site since it was last working consistantly?
    Linda McGrath
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  6. #6
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    red flag Re: Email Error:

    Linda and Dr. Byte:

    I changed the email transport method, but still getting the error. Below are the settings I have right now.

    Title Value Action
    E-Mail Transport Method PHP
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails true
    Send E-Mails true
    Verify E-Mail Addresses Through DNS true
    Email Archiving Active? false
    E-Mail Friendly-Errors false
    Email Address (Displayed to Contact you) [email protected]
    Email Address (sent FROM) [email protected]
    Emails must send from known domain? No
    Email Admin Format? HTML
    Send Copy of Order Confirmation Emails To [email protected]
    Send Copy of Create Account Emails To - Status 0
    Send Copy of Create Account Emails To [email protected]
    Send Copy of Tell a Friend Emails To - Status 0
    Send Copy of Tell a Friend Emails To [email protected]
    Send Copy of Customer GV Send Emails To - Status 0
    Send Copy of Customer GV Send Emails To [email protected]
    Send Copy of Admin GV Mail Emails To - Status 0
    Send Copy of Customer Admin GV Mail Emails To [email protected]
    Send Copy of Admin Discount Coupon Mail Emails To - Status 0
    Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
    Send Copy of Admin Orders Status Emails To - Status 0
    Send Copy of Admin Orders Status Emails To [email protected]
    Send Notice of Pending Reviews Emails To - Status 0
    Send Notice of Pending Reviews Emails To [email protected]
    Set "Contact Us" Email Dropdown List
    Allow Guest To Tell A Friend false
    Contact Us - Show Store Name and Address 1
    Send Low Stock Emails 1
    Send Low Stock Emails To [email protected]
    Display "Newsletter Unsubscribe" Link? true
    Audience-Select Count Display true
    SMTP Email Account Mailbox YourEmailAccountNameHere
    SMTP Email Account Password YourPasswordHere
    SMTP Email Mail Host mail.EnterYourDomain.com
    SMTP Email Mail Server Port 25
    Convert currencies for Text emails £,£:€,€

  7. #7
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    Default Re: Email Error:

    Quote Originally Posted by carjamz View Post
    Emails must send from known domain? No
    Can you change that to YES and see what happens ...
    Linda McGrath
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  8. #8
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    Default Re: Email Error:

    Can you try the following:
    a) Fill in the SMTPAUTH settings at the bottom of the email options settings list using the SMTP details for your hosting account on the same server as your website is running from.
    b) Change email transport to SMTPAUTH

    Do an email test.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Email Error:

    Hi Doctor and thanks for replying. I have changed nothing as mentioned on my site but went and changed the 1.3.7 conf setting to PHP mail. This is the error I'm now getting.

    Email Error: Could not instantiate mail function.

    Any advise?

    Thank You so much

    OutdoorsInteriors

  10. #10
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    Default Re: Email Error:

    Quote Originally Posted by OutdoorsInteriors View Post
    Email Error: Could not instantiate mail function.
    That message means that "when we attempted to talk to your mailserver, it didn't respond".

    This typically suggests that you've selected an Email Transport option that's not correct for your server.

    http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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