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  1. #1
    Join Date
    Feb 2008
    Location
    Colorado
    Posts
    80
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    Default Authorize net problem - card not entered correctly

    We're setting up AIM and can't get past step 2 on zen cart's checkout process.

    Still in test mode, we've used the numbers supplied on the module AND used my own CC number. Nada.

    Error: The credit card number starting with 6011 was not entered correctly, or we do not accept that kind of card. Please try again or use another credit card.

    What are we doing wrong?

  2. #2
    Join Date
    Feb 2008
    Location
    Colorado
    Posts
    80
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    0

    Default Re: Authorize net problem - card not entered correctly

    Problem solved.

    For others getting the error: under the config tab is credit card. You must turn on which cards you'll accept.

  3. #3
    Join Date
    Mar 2009
    Posts
    17
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    0

    Default Re: Authorize net problem - card not entered correctly

    Quote Originally Posted by Lovely View Post
    Problem solved.

    For others getting the error: under the config tab is credit card. You must turn on which cards you'll accept.
    Thanks for posting this information! I had previously enabled Amex but AuthorizeNet was not allowing it as our merchant/gateway account was not configured to allow Amex, so I disabled Amex on our site until AuthorizeNet could fix their side. Once they did I forgot to enable the Amex under config and was getting this error.
    Hope this info helps other people too. Thanks again!!

 

 

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