Mathew at **edited** has just told me that the FEDEX module for Zen Cart calculates the wrong rates, and I should not use it. Can some of you please confirm that this is true... or not? Thank you very much
Mathew at **edited** has just told me that the FEDEX module for Zen Cart calculates the wrong rates, and I should not use it. Can some of you please confirm that this is true... or not? Thank you very much
Last edited by Kim; 19 Sep 2008 at 08:49 PM.
lol
Zen Cart send the weight the ship to the ship from to fedex
Fedex n turn sends the rates, ( these are the published rates which Fedex requires you to display )
Zen Cart has no part in the rates...
as usual Matthew is not quite as knowledgeable as he pretends to be...
He must have a new Fedex mod for sale.....
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tried to edit but missed my window,
I shouln't have said that about Matthew.
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Interesting. Anymore reports on this issue would be much appreciated.
If you're using the FEDEX module with no problems please let me know.
Thanks very much
the reason people think it dosnt return the correct rates is simple.
It returns the published rates, ( the rates people see if they dont have a fedex account )
because of this people get confused that the rate they see when they login to fedex is lower.....
this is because they are being shown a disount rate for being a fedex customer...
I know it sux that fedex built in a profit for the stores...
however after dealing with fedex for 2 years on the fedex module, I can tell you that they do not allow the end user to publicly display these discount rates.......
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Moderator's note: The person and firm mentioned is not associated with nor endorsed by the Zen Cart Team.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
Yes, it is clearly understood that the mentioned firm is in no way associated with the Zen Cart team.
Still, I would love to hear from some more folks that they're using the FEDEX module without issue. My supervisor has requested that I seek some more confirmations on this matter. Thanks
Question. If the FedEx module shows the published rates and not the "customer" rates, can the FedEx module be used without having to sign up and enter an account?
Sort of like the offline cc processing... The rates shown would be charged to the customer during checkout as normal and then the store owner could log into FedEx at a later time and process the shipping...
Thanks.
unfortunatly you have to have an account to connect to the fedex rate server,
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What exactly is your supervisor looking to hear? The FedEx rates that are displayed by this module have already been explained. There is a simple way to confirm the information you were provided here.. You could easily confirm this yourself by creating a test sale in your store and comparing the rates to the ones directly from Fedex's site. Be sure to take into account the package & products weights you set in Zen Cart..
You wanted to hear from others using this module.. and there you have it.. IMO, if your supervisor is looking for assurances, then perhaps you guys should be doing your own testing of this module instead of taking the word of one individual and relying on the opinions of others to decide that this module works.. A quick search of this forum will tell you that no one is having issues with the accuracy of the rates.. You guys are worried about this "issue" 'cause one dude gave you HIS opinion on this module, and it appears to me that he has something to gain from it by expressing that opinion.. Perhaps he wants you to use a different e-commerce package or he's written his own FedEx module..
Bottomline is that the "issue" you report is a non issue in my book.. (and probably for most of us using this module)