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  1. #1
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    Default Major Site Problem after trying to remove the Gallery mod

    Hi everyone,
    Here is the problem I was trying to upload the gallery mod for Zen cart and decided that Its not what I wanted so I reoved these files from the server. Now For somereason the site will note open all I get is a blank white page when I try to go to the site.

    I tried to restore my sql from before I did this but It didn't fix the issue. Any body can tell me what is going on??? Is there any thing missing. The admin side is working correctly.

    by the way the site linkis www.coolcarpartsonline.com

  2. #2
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    Default Re: Major Site Problem

    It sounds like you removed one file to many!

    If you have a backup of your website files (before installing the gallery contribution) simply restore that.

    However, if you didn't make a backup it's probably best to compare your current website files with those of the latest version of Zen Cart.

    This will allow you to identify any missing/corrupt files and add/repair them accordingly.

  3. #3
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    Default Re: Major Site Problem

    Well I had a back up for the site from 20 days ago. I uploaded that to the server using ftp " I choose not to replace any existing files so I can save the work I did since I did that backup" But the problem still exist. Iam sure there is a reason that the site doesn't pull up when you type in the url. I also tried to configure Google Check out today So Iam not sure which file might of caused that issue the Google Check Out or the Gallery Mod.

    Please anyone that might had that issue before and can put me on the right track.

  4. #4
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    Default Re: Major Site Problem after trying to remove the Gallery mod

    Another piece of information. I have a development link that has most of the information on the main site. the link to that site is www.coolcarpartsonline.com/dev, but I had it setup so the .htaccess from the Ultimate SEO will be shared between the main site and th development site so when you click on a product on the development link you it will open in the main site not the dev. So now the homepage works on the development link but will not open any of the product. Again this is emphasize the fact that I must of change something or override something in one of the folder that will not allow Zen cart to open.

  5. #5
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    Default Re: Major Site Problem

    In that case, why not try this...

    Quote Originally Posted by Alex Clarke View Post
    However, if you didn't make a backup it's probably best to compare your current website files with those of the latest version of Zen Cart.

    This will allow you to identify any missing/corrupt files and add/repair them accordingly.

  6. #6
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    Default Re: Major Site Problem after trying to remove the Gallery mod

    I did that but all the files are their. The problem is only in the store front, the admin side works great.

  7. #7
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    Default Re: Major Site Problem after trying to remove the Gallery mod

    But, is the contents of each file that identical?

  8. #8
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    Default Re: Major Site Problem after trying to remove the Gallery mod

    Thanks Alex for the help, I forgot that I enable the weekly auto Back-up on the Server. So I found a Back up file from 2 days ago and was able to override the files on my server and got the site to work again. Iam not sure What was wrong but the site is up again.

 

 

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