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  1. #1
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    Sep 2008
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    red flag Additional Images Not Working

    Hello,
    I'm the webmaster for a 501(c)(3) nonprofit and I'm trying to help our group set up a Zen store.

    I'm new to Zen, but have successfully set up and run several Joomla sites.

    I/we have tried everything imaginable to get additional images to work on our site. We have followed the instructions (in the book purchased from LuLu), the info in these forums, etc. and NO additional images display.

    I have seen some very old messages about a fix for IH2. After 45 minutes of reading I now know that IH2 is an image handler.

    How do I know if I need to follow those directions? I don't know what IH we have. Also, if someone is going to post instructions on how to edit some php file, please be so kind as to tell me where to find this file that I'm supposed to edit.

    I have confirmed that the option for displaying additional images is set to "on" (1). Thank you for any help!
    Mich

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Additional Images Not Working

    This is all in a naming schema - even with IH2 - refrain from spaces and special characters in the image name and follow this tutorial

    https://www.zen-cart.com/tutorials/index.php?article=58
    Zen-Venom Get Bitten

  3. #3
    Join Date
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    red flag Re: Additional Images Not Working

    I have followed the tutorial.
    I have followed the naming convention.
    I have turned on Additional Images.

    It is not automatic. It does not work. For example, the names of my two files are:
    plussizeshirt.jpg
    plussizeshirt_back.jpg

    Only the first file is displayed. I am not using any subdiretories.

    As I stated in my first message, I have already followed the directions faithfully for adding additional images..x Telling me to follow them again isn't helpful. Thank you.
    Mich

  4. #4
    Join Date
    Apr 2004
    Location
    UK
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    Default Re: Additional Images Not Working

    plussizeshirt_back.jpg
    TRY naming that file
    plussizeshirt_01.jpg

  5. #5
    Join Date
    Sep 2008
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    red flag Re: Additional Images Not Working

    Renamed the image. They are now:
    plussizetshirt.jpg
    plussizetshirt_01.jpg

    I still have no additional images displaying. I even tried turning off Show Product Additional Images, then turning it back on. Nothing works.

    I have also tried this with other products, so it isn't only this particular product listing.
    Mich - very frustrated

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    Default Re: Additional Images Not Working

    Post a link to your install
    Zen-Venom Get Bitten

  7. #7
    Join Date
    Sep 2008
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    Default Re: Additional Images Not Working

    http://www.havaneserescue.com/HavToHavIt

    Could this possibly have anything to do with the template? I replaced the default template with one called Cherry Zen (very nice template BTW).
    Mich

  8. #8
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    9

    Default Re: Additional Images Not Working

    Looking at this and using your url +
    /HavToHavIt/images/plussizetshirt.jpg or plussizetshirt_01.jpg - - I see that the images are there

    I had to search for this product!!!!! But when found the additional image is displayed at the bottom of this page(space in url is mine)

    http: //www.havaneserescue.com/HavToHavIt/index.php?main_page=product_info&cPath=83&products_id=346


    Just advice: You should not be using special characters or spaces in your image names as they come out like this
    /HavToHavIt/images/the%20ruff%20life%20t-shirt.jpg
    Zen-Venom Get Bitten

  9. #9
    Join Date
    Sep 2008
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    Default Re: Additional Images Not Working

    Thank you very much! I will pass on the information about spaces in the file names. I'm not the one setting up the products, I'm only the admin for the installation. I did, however, create the plussizeshirt product as a test when she told me the other products wouldn't display the additional images.

    Thanks again,
    Mich

  10. #10
    Join Date
    Apr 2004
    Location
    UK
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    Default Re: Additional Images Not Working

    Quote Originally Posted by kobra View Post
    Looking at this and using your url +
    /HavToHavIt/images/plussizetshirt.jpg or plussizetshirt_01.jpg - - I see that the images are there

    I had to search for this product!!!!! But when found the additional image is displayed at the bottom of this page(space in url is mine)

    http: //www.havaneserescue.com/HavToHavIt/index.php?main_page=product_info&cPath=83&products_id=346


    Just advice: You should not be using special characters or spaces in your image names as they come out like this
    /HavToHavIt/images/the%20ruff%20life%20t-shirt.jpg
    Great detective work Kobra...beginning to think we were all
    going

 

 

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