Additional Images Not Working

[K9luvR]

Hello,
I'm the webmaster for a 501(c)(3) nonprofit and I'm trying to help our group set up a Zen store.

I'm new to Zen, but have successfully set up and run several Joomla sites.

I/we have tried everything imaginable to get additional images to work on our site. We have followed the instructions (in the book purchased from LuLu), the info in these forums, etc. and NO additional images display.

I have seen some very old messages about a fix for IH2. After 45 minutes of reading I now know that IH2 is an image handler.

How do I know if I need to follow those directions? I don't know what IH we have. Also, if someone is going to post instructions on how to edit some php file, please be so kind as to tell me where to find this file that I'm supposed to edit.

I have confirmed that the option for displaying additional images is set to "on" (1). Thank you for any help!
Mich

[kobra]

This is all in a naming schema - even with IH2 - refrain from spaces and special characters in the image name and follow this tutorial

https://www.zen-cart.com/tutorials/index.php?article=58

[K9luvR]

I have followed the tutorial.
I have followed the naming convention.
I have turned on Additional Images.

It is not automatic. It does not work. For example, the names of my two files are:
plussizeshirt.jpg
plussizeshirt_back.jpg

Only the first file is displayed. I am not using any subdiretories.

As I stated in my first message, I have already followed the directions faithfully for adding additional images..x Telling me to follow them again isn't helpful. Thank you.
Mich

[misty]

plussizeshirt_back.jpg

TRY naming that file
plussizeshirt_01.jpg

[K9luvR]

Renamed the image. They are now:
plussizetshirt.jpg
plussizetshirt_01.jpg

I still have no additional images displaying. I even tried turning off Show Product Additional Images, then turning it back on. Nothing works.

I have also tried this with other products, so it isn't only this particular product listing.
Mich - very frustrated

[kobra]

Post a link to your install

[K9luvR]

http://www.havaneserescue.com/HavToHavIt

Could this possibly have anything to do with the template? I replaced the default template with one called Cherry Zen (very nice template BTW).
Mich

[kobra]

Looking at this and using your url +
/HavToHavIt/images/plussizetshirt.jpg or plussizetshirt_01.jpg - - I see that the images are there

I had to search for this product!!!!! But when found the additional image is displayed at the bottom of this page(space in url is mine)

http: //www.havaneserescue.com/HavToHavIt/index.php?main_page=product_info&cPath=83&products_id=346


Just advice: You should not be using special characters or spaces in your image names as they come out like this
/HavToHavIt/images/the%20ruff%20life%20t-shirt.jpg

[K9luvR]

Thank you very much! I will pass on the information about spaces in the file names. I'm not the one setting up the products, I'm only the admin for the installation. I did, however, create the plussizeshirt product as a test when she told me the other products wouldn't display the additional images.

Thanks again,
Mich

[misty]

Looking at this and using your url +
/HavToHavIt/images/plussizetshirt.jpg or plussizetshirt_01.jpg - - I see that the images are there

I had to search for this product!!!!! But when found the additional image is displayed at the bottom of this page(space in url is mine)

http: //www.havaneserescue.com/HavToHavIt/index.php?main_page=product_info&cPath=83&products_id=346


Just advice: You should not be using special characters or spaces in your image names as they come out like this
/HavToHavIt/images/the%20ruff%20life%20t-shirt.jpg

Great detective work Kobra...beginning to think we were all
going