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  1. #1
    Join Date
    Oct 2008
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    help question Unable to Login in Admin Section

    Hi i've just completed a first install of zencart.
    I am unable to login to the Admin panel even though i know my username and passwords are correct.

    I have tried resending my password also and running the following script

    DELETE FROM admin WHERE admin_name = 'Admin'; INSERT INTO admin (admin_name, admin_email, admin_pass, admin_level) VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

    This runs succesfully. I can see in the server database that my username has been changed to Admin but I am still unable to login.

    The server company seem to think everything is working ok.

    Please help - i've spent 2 full days on this and it's driving me nuts!

    Thanks

    Craig

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Unable to Login in Admin Section

    Are you able to login to the Shop?

    The idea being if you cannot login to either, then it could be your secure settings ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Unable to Login in Admin Section

    Hi
    No i am unable to login to shop.
    I did chose to not enable SSL on the installation. My server company also tried logging in from my server with no luck either. I've also tried logging in from other PC's turning firewalls off and deleting cookies etc.
    Did you know if there is any way of checking what the secure settings are selected to in my server database?

  4. #4
    Join Date
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    Ohio
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    Default Re: Unable to Login in Admin Section

    On your server, you have two configure.php files:
    /includes/configure.php
    /admin/includes/configure.php

    If you could post those, from the server, without your username and password, perhaps we can see something that is not configured correctly ...

    How did you install Zen Cart?

    And I am assuming you installed Zen Cart v1.3.8a ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
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    Default Re: Unable to Login in Admin Section

    Hi I really appreciate your offer of help.
    Sorry i'm having trouble attaching the .php (downloading as php.txt) files to this message. When I click the attach button above this message and click upload to upload the .php files from my desktop (where i have downloaded them to) i get an invalid file message. Sorry about this but any ideas on this one first?

  6. #6
    Join Date
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    Location
    Ohio
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    Default Re: Unable to Login in Admin Section

    You could load the file with cut and paste as CODE ... one per post ...

    Just be sure you are getting the current files from the server and that you remove your username and password at the bottom of the files ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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