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  1. #1
    Join Date
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    Default Zen blocked by ISP or Modem?

    I have a client who cannot access their Zen site from a newly installed Cellular modem. The site is accessed by most other sources and we have tried this cellular modem on other PC's as well with same result.

    Its an Alltel wireless UTStarcom, UM175.

    We can also access other sites on this same server with no issue. Actually Zen is installed in a subdomain and we are able to see the root directory before the forward refreshes, but nothing after that?

    Any thoughts or advice on hwo to trouble shoot this?
    Thanks in advance?

  2. #2
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: Zen blocked by ISP or Modem?

    Got a URL of the site in question?

  3. #3
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    Default Re: Zen blocked by ISP or Modem?


  4. #4
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: Zen blocked by ISP or Modem?

    Site loads fine and I suspect it is a Networking issue with the Modem.

    Have you tried loading the site directly: http://www.ttiblakemore.com/shop/

    Also, is the site to be moved up one level at some point? Using Zen Cart in a sub-directory for no particular reason would not seem to make much sense.

 

 

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