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  1. #1
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    Default Moved to new Hosting Company. Things are funky.

    I just switched Hosting Companies (to one Zen Cart's Recommended ones which I used for some other sites and loved! Hence me switching...) The site has been down for about a week (BAD!) and finally got the dedicated IP and SSL ordered and I assume installed.

    My Log In and Subscribe pages are working and going to https://, but the Add To Cart button just gives me a blank white page.

    My configure files are set to use SSL for the catalog.

  2. #2
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    Default Re: Moved to new Hosting Company. Things are funky.

    what has the host said?
    did they migrate it for you?
    Zen cart PCI compliant Hosting

  3. #3
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    Default Re: Moved to new Hosting Company. Things are funky.

    I actually just moved everything myself. I haven't said anything to the hosting company yet. I'd rather not bother them if it's something I can fix.

  4. #4
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    Default Re: Moved to new Hosting Company. Things are funky.

    drop your htaccess file quick
    Zen cart PCI compliant Hosting

  5. #5
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    Default Re: Moved to new Hosting Company. Things are funky.

    creating an account has the same result with white page
    Zen cart PCI compliant Hosting

  6. #6
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    Default Re: Moved to new Hosting Company. Things are funky.

    I only get a blank white page when trying to add something to the cart. Create Account, Login, Subscribe all show the pages for me. =)

    Where would that be located? The one under public_html (was automatically there when my account was created) has nothing in it. When I moved everything over I just copied over my zencart directory and the database, the only thing I moved from my public_hmtl was my index.php which redirects the main domain to the zencart directory.

  7. #7
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    Default Re: Moved to new Hosting Company. Things are funky.

    There are many FAQs that address the matters you're facing:
    1. Moving to another server: https://www.zen-cart.com/tutorials/i...hp?article=100
    2. Dealing with blank pages: https://www.zen-cart.com/tutorials/index.php?article=82
    3. Enabling https://www.zen-cart.com/tutorials/index.php?article=14 and Disabling https://www.zen-cart.com/tutorials/index.php?article=15 SSL (If your SSL hasn't been set up on your new account, then you'll need to disable SSL in your config files until it's been set up and tested)
    etc
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Moved to new Hosting Company. Things are funky.

    Well I used the debugging tool as suggested and whaddyaknow...it's telling me 'cannot send cache limiter-headers already sent' and 'cannot modify header information'... same problem I was having originally when my main site wouldn't even show. Something with a space at the end of a file I believe. I guess my best bet would be to try to re upload the whole site.

  9. #9
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    Default Re: Moved to new Hosting Company. Things are funky.

    Quote Originally Posted by khopek View Post
    ...and 'cannot modify header information'... same problem I was having originally when my main site wouldn't even show. Something with a space at the end of a file I believe. I guess my best bet would be to try to re upload the whole site.
    Why don't you just start by dealing with the specific filenames it's mentioning? There are FAQs dealing with "cannot modify header information" and "headers already sent", such as: https://www.zen-cart.com/tutorials/index.php?article=87
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Moved to new Hosting Company. Things are funky.

    Oh I know. I did that the first time. About 5 different files just to get the main page to show. Now this one's happening. I'm afraid I would just mess things up as this has never happened before.

 

 
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