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  1. #1
    Join Date
    Aug 2008
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    Default Deleted order - audit trail available?

    First post - be kind!

    If I delete an order all references to the order seem to disappear.

    Is there any form of audit trail in case I need to investigate the order later?

    Zencart v1.3.8a

    Many Thanks.

    John Preston
    www.thebrastrapman.co.uk

  2. #2
    Join Date
    Jan 2004
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    66,446
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    Default Re: Deleted order - audit trail available?

    No. If you delete the order, it's gone forever.
    It's always a good idea to keep database snapshots as part of your regular backups, just in case you need to recover some data for some reason.
    .

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  3. #3
    Join Date
    Aug 2008
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    Default Re: Deleted order - audit trail available?

    Thanks DrByte.

    If I don't want an order to be processed is there an order status that I can put it in (eg cancelled or similar) to differentiate it from other orders and where it doesn't get removed?

    John P.

  4. #4
    Join Date
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    Default Re: Deleted order - audit trail available?

    You can add additional order statuses in your Admin> Localization> Order Status - Note: In the current version, Canceled orders do not return items to stock.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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