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  1. #1
    Join Date
    Oct 2008
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    red flag HELP! First class shipping not changing!

    Hi everyone! I am using the USPS calculated shipping. But havent been able to offer first class shipping, because it is allowing people to get this option even though the package is weighing over 13 oz.
    I need the first class shipping option to remove itself, if the 2 items that the person is purchasing weighs over 13 oz.
    How do i do this?

    My Shipping/Packaging is:

    Title Value Action
    Country of Origin United States
    Postal Code 54205
    Enter the Maximum Package Weight you will ship 50
    Package Tare Small to Medium - added percentage:weight 0:1
    Larger packages - added packaging percentage:weight 0:0
    Display Number of Boxes and Weight Status 0
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 1
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1


    My USPS Account is:

    Which server to use
    production

    Handling Fee
    1.00

    Tax Class
    Taxable Goods

    Tax Basis
    Store

    Shipping Zone
    --none--

    Sort Order
    0

    All Packages are Machinable
    False

    USPS Options
    Display weight, Display transit time

    Domestic Shipping Methods
    EXPRESS, PRIORITY, FIRST CLASS, PARCEL

    International Shipping Methods
    --none--

    Debug Mode
    Off

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    Default Re: HELP! First class shipping not changing!

    I am curious why the Tax Basis is the Store and not the Shipping address ...

    Also, what version of Zen Cart are you running?

    Have you check that you have the most recent USPS shipping module installed and have followed the instructions for it:
    http://www.zen-cart.com/forum/showthread.php?t=97461
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: HELP! First class shipping not changing!

    I have no idea about the tax basis, i am not sure what it is suppose to be set at. That is how it was entered.

    And the zen cart is 1.3.8a
    Database Patch Level: 1.3.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: HELP! First class shipping not changing!

    On the Patch level ... what is the missing cut off digit?

    Does this mean you did or did not upload the USPS Patch and follow the instructions to REMOVE, INSTALL and re-configure it?

    NOTE: be sure to save your User ID from the module before uninstalling and re-installing ...

    If you don't know why you have the Tax Basis set to the Shop, then it is probably wrong as most states have Taxes based on Shipping Address ... although there are some variations, check with your accountant ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  5. #5
    Join Date
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    Default Re: HELP! First class shipping not changing!

    It is:

    Zen Cart 1.3.8a
    Database Patch Level: 1.3.8
    v1.3.8 [2008-07-12 19:50:21] (Fresh Installation)
    v1.3.8 [2008-07-12 19:50:21] (Fresh Installation)


    I didnt do the update, because in my cart it says:
    Your version of Zen Cart™ appears to be current.

    Do I still need to do it? LMK

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: HELP! First class shipping not changing!

    Zen Cart v1.3.8 came out on November 30, 2007 ...

    The updated USPS Patch for the May 12 2008 unannounced changes was released on May 12, 2008 ...

    I'd get the USPS Patch for the May 12, 2008 unannounced changes and load it to your site and follow the instructions on how to REMOVE, INSTALL and re-configure your USPS Shipping module and see if that doesn't work better for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  7. #7
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    Default Re: HELP! First class shipping not changing!

    Ok, if i did it correctly, it didnt work, it is still offering first class mail for a 15 oz package.

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: HELP! First class shipping not changing!

    How much is the products_weight in the 15oz product that you are using?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  9. #9
    Join Date
    Oct 2008
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    Default Re: HELP! First class shipping not changing!

    When i do the estimate shipping thing, i have 2 products in my cart, it says:
    Total Items: 2 Weight: 0.15lbs

  10. #10
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: HELP! First class shipping not changing!

    Yes, on the Shopping Cart prior to Tare Weight ...

    Can you go Edit the Product and tell me what it says in the Product Weight ...

    0.15lbs is not 15oz ...

    15 oz is 15 / 16 = 0.9375 ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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