okay, i'll give it a try.
what if this does not fix the issue?
okay, i'll give it a try.
what if this does not fix the issue?
Ask your host what they changed recently.what if this does not fix the issue?
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.
My host had a few problems not too long ago, where all my sites we're down!
written below is the email i recieved...could this be related to my issue?
"We encountered several hours of downtime due to a critical hardware issue.The hardware problem was related to failure of the RAID controller along with one of the hard drives in the RAID array. We managed to replace one of the hard drives in hope the RAID array will rebuild itself without any errors but unfortunately this did not happen and as a result the /root and /var partitions were unusable. We had to use our backup server and made a fresh OS installation after that we began with the account restoration. We managed to preserve the /home partition which sped up the process but there were still many accounts to be restored, and the restoration consumed most of the time spent on resolving the issue."
all my sites work correctly other than the one at topic, however none of the other sites are running zen-cart or anything similar!!
It most definitely is related to your problem.
Regardless if your SSL Cert was Shared or Dedicated, all Certs will have to be reinstalled. If you have a Dedicated one then your Hoster will need some information from you. Best to contact them for faster resolution.
I see,
well i have changed the settings in the config files back to how they "should be". the site is now managing to display content in http mode, however when i want to cross over to ssl it still wont let me through. i am also unable to gain access to the admin section with or without ssl!!
the issue with the admin, would this be affected from the downtime my host had or is this a script issue? as regards to the ssl i will promptly get intouch with my host!! many thanks!
No sense using SSL for your site if no SSL is setup.
"i am also unable to gain access to the admin section with or without ssl!!"
Would need to be specific about the problem; do you get a blank page, some kind of error msg. or ... ?
i was getting page not found, however i've just discovered that due to my host's down time, my ssl cert does need to be re-installed. so hopefully this should resolve the whole issue!