
Originally Posted by
spotduster
I am having a similar situation. In my situation, the customer purchased 2 of the same item, and only wanted one... so I did a partial refund for the one they didn't want... but the product still shows in their order history, and my store won't release/restock the product for someone else to purchase. I only have a limited supply of this product, so I really want the store to replenish it. I can't find any other posts that are similar to this for me to post on, so please forgive me posting here for a slightly different, yet similar situation.