Results 1 to 7 of 7
  1. #1
    Join Date
    Mar 2005
    Posts
    174
    Plugin Contributions
    0

    Default Customer can't add same product to cart twice with different uploaded images

    My client sells custom artwork based on a photo, uploaded on the item page. We have noticed that if a customer wants the same item with two different photos, there is no way to do this.

    If you upload your photo and add the item to your cart, everything works fine.

    Then if you go back to the item and try to order again, this time with a different uploaded photo, it replaces your first photo with your second photo, and shows a quantity of 2. Any ideas how to get around this so the customer can order more than one?

    I've noticed that when you don't check off any of the other options, you can add the item to your cart multiple separate times with different uploaded images, but if you check off "One Framed 6" Tile," etc., they all start adding together.

    Here's the page I've been testing this on:
    http://redbarnartworks.com/index.php...roducts_id=258

    Version 1.3.8a

    I'd appreciate any help!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Customer can't add same product to cart twice with different uploaded images

    This does appear to be an issue with checkboxes on the product ...

    For now, a work around would be to convert to Radio Buttons and add an Option Value for:
    Option Name on the Frame:
    Option Value Name: No Frame
    Default: yes
    Sort Order: 0

    On the Tile
    Option Value Name: No Tile
    Default: yes
    Sort Order: 0

    See if that gets this working for you, for now ...

    NOTE: moving to Bug Report ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Jun 2003
    Location
    Newcastle UK
    Posts
    2,925
    Plugin Contributions
    4

    Default Re: Customer can't add same product to cart twice with different uploaded images

    We are current;y testing a fix for this problem.

    Please see

    http://www.zen-cart.com/forum/showth...=zen_get_uprid

    Note: Although this appears to fix your problem, we have not tested the fix thoroughly.

  4. #4
    Join Date
    Mar 2005
    Posts
    174
    Plugin Contributions
    0

    Default Re: Customer can't add same product to cart twice with different uploaded images

    The fix Wilt linked to appears to be working fine! I'll report back if we have any further customer problems with this. Thanks!

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Customer can't add same product to cart twice with different uploaded images

    Thanks for the update ... so far I haven't broke it yet either ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Aug 2005
    Location
    Trujillo Alto, Puerto Rico
    Posts
    1,550
    Plugin Contributions
    9

    Default Re: Customer can't add same product to cart twice with different uploaded images

    Quote Originally Posted by aeolidia View Post
    My client sells custom artwork based on a photo, uploaded on the item page. We have noticed that if a customer wants the same item with two different photos, there is no way to do this.

    If you upload your photo and add the item to your cart, everything works fine.

    Then if you go back to the item and try to order again, this time with a different uploaded photo, it replaces your first photo with your second photo, and shows a quantity of 2. Any ideas how to get around this so the customer can order more than one?

    I've noticed that when you don't check off any of the other options, you can add the item to your cart multiple separate times with different uploaded images, but if you check off "One Framed 6" Tile," etc., they all start adding together.

    Here's the page I've been testing this on:
    http://redbarnartworks.com/index.php...roducts_id=258

    Version 1.3.8a

    I'd appreciate any help!
    I don't know if you fix the problem already but I can't get your site or my site to do that error. It uploads the pictures without an issue.
    IDEAS Girl
    IDEAS Creative Group
    = Your image... our business!

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Customer can't add same product to cart twice with different uploaded images

    You need a checkbox involved on the attributes with the image to break it ...

    Once broke ... add the fix that we are testing ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. v139h 2 different sites on same server but want to use same product images
    By ultravires in forum General Questions
    Replies: 10
    Last Post: 4 Apr 2013, 08:16 PM
  2. Can I sell digital images, based on images uploaded by customer?
    By cuulblu in forum Customization from the Admin
    Replies: 1
    Last Post: 17 Oct 2012, 05:05 PM
  3. Same order status updated twice with different comments
    By quick1 in forum General Questions
    Replies: 3
    Last Post: 19 Jun 2011, 11:09 PM
  4. How can I show several product on same page - each with its own "add to cart" button?
    By Dianne in forum Setting Up Categories, Products, Attributes
    Replies: 4
    Last Post: 28 Nov 2008, 04:17 AM
  5. adding same product twice to shopping cart ...
    By grossd in forum General Questions
    Replies: 4
    Last Post: 21 Jul 2006, 03:18 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg