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  1. #1
    Join Date
    Sep 2008
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    Default Unable to Create New Accounts

    Customers going to my website are not able to create new accounts. When going through the process and clicking on the final button all that happens is that a blank page comes up. (Existing customers are able to log in though).

    my website is:http://www.myoldmanmovies.com

    Any ideas on where to look for problems would be GREATLY appreciated.

    Thanks.

  2. #2
    Join Date
    Sep 2008
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    Default Re: Unable to Create New Accounts

    Okay...I found the problem file. I have a new file in includes/languages/english/custom called create_account.php. This overrides the original file of course. By disabling that file I am now able to create accounts. So now I just need to go back and see where there are differences between the two files so that the functionality I was trying to create in the other file can be taken care of.

  3. #3
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Unable to Create New Accounts

    Thanks for the update ... let us know what you find ...
    Linda McGrath
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  4. #4
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    Default Re: Unable to Create New Accounts

    I had removed the line of text in the file referring to customers being able to review products. However...I had failed to add back a ")" to end the previous line now that the final line of the sequence was gone...consequently the file was broken and would not accept new accounts. I have not bothered yet to go back and re-do the file...just sticking with the original file for the moment until I have some spare time to make sure I don't mess it up again.

  5. #5
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Unable to Create New Accounts

    Thanks for the update and posting the cause of this problem ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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