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  1. #1
    Join Date
    Aug 2008
    Posts
    55
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    Default Need to Tax CA residents ONLY

    Since we are a CA company, only CA customers should be taxed. However, we just got our first order from a customer in PA, and she was taxed. I thought I had the CA tax thing configured in Zen Cart. However, now I see that under:

    "Zone Definitions - Taxes, Payment and Shipping"

    ... the Zone Name and Zone Description Status says "Not Configured" [with the red dot]. However, I can't see the way to "configure" it so that it's defined.

    Is this why the PA customer was taxed?

    How do I fix?

    Again, only CA residents should be taxed.

    Thanks!

  2. #2
    Join Date
    Aug 2008
    Posts
    55
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    Default Re: Need to Tax CA residents ONLY

    I believe I have this fixed. Thanks anyway.

  3. #3
    Join Date
    Sep 2008
    Posts
    28
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    Default Re: Need to Tax CA residents ONLY

    Hi,
    Can you please share you success? How did you fix your problem. Also, my cart is taxing both the handling fee and shipping fee. I only want to tax the handling fee. How do I do this?

    Thanks in advance!

  4. #4
    Join Date
    Aug 2008
    Posts
    55
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    0

    Default Re: Need to Tax CA residents ONLY

    I'm pretty sure I first had to create a TAX RATE, and then a Z0NE DEFINITION. But it was awhile back, I don't remember exactly.

    I can't help you with taxing shipping and handling fee. I didn't even know you COULD tax shipping and handling fees. You might want to research that.

    Sorry I couldn't be more helpful.

  5. #5
    Join Date
    Jul 2006
    Location
    Penryn, CA. USA
    Posts
    65
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    0

    Default Re: Need to Tax CA residents ONLY

    There is another thread going via the main taxation thread about California taxes. I have set my taxation to do County 1st, then specific Cities with their special rates get the added rate.

    Search for my user name ' twbeebe ' to find the active CA thread.

    Good luck. It was a pain, but I shouldn't be over charging some and under charging others ?

 

 

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