PayPal (Phillipines)

[charmedbytina2]

I have a client using paypal - they are in the Phillipines.

They have somehow messed up their paypal and need to get it fixed.

When I am go to admin, enter their PDT, then select UPDATE I get an error message (406 I believe) that says admin/modules.php does not exist on this server.

I checked the admin files in ftp and the file is there - I even uploaded a fresh copy of that file and still get the error.

Any suggestions where to look next?

Tina

[DrByte]

Their server probably has a mod_security rule that's flagging something submitted in the parameters on that page, thus throwing the 406 error.

You can temporarily get around it by adding the following to the /admin/.htaccess file (create one if it doesn't already exist):

<IfModule mod_security.c>
#    SecFilterEngine Off
    SecFilterScanPOST Off
</IfModule>

If that doesn't make it work, try removing the #
If that doesn't work, you'll have to check the server's errorlogs for the specific reason for the 406, and then talk to the server administrator (hosting company) to fix it.

[charmedbytina2]

Dr.Byte,

Thanks,
I will try it and post back.

Tina

[charmedbytina2]

I'm back! That sure fixed the problem in admin - now getting same error on catalog side when trying to make a purchase.

Tina

[DrByte]

If it's the same error, then you need to talk to the hosting company.
You need to identify which mod_security rule is causing the problem, and have them turn it off.
Or maybe they can help you disable that one rule using another .htaccess command.
You should be able to identify the rule via the server's errorlog.

In the meantime, you could do a similar .htaccess edit in the root of your store folder. Just be mindful that you're forcing off all the security protection offered by mod_security.

[charmedbytina2]

Dr. Byte

Thanks for the help ~ all working fine now!

Tina