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  1. #1
    Join Date
    Sep 2008
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    2
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    Default Unable credit card refund

    Thanks in advance!

    I'm still using ZC v1.3.6 (I know, I know...I'll upgrade one of these days...) and use Beanstream for credit card acceptance. I tried to do a partial refund (due to a pricing error on our part) but got the following message:

    (0) Transaction Declined. Restricted transaction type.

    Also, in admin area where this is accomplished, a note says I must supply the last four digits of the credit card used, but there is nowhere to put this...don't know if this is related.

    Anyway, I tried the refund about 12 hours after the order was placed, not sure if that has anything to do with it either.

    Thanks! MMM

  2. #2
    Join Date
    Sep 2008
    Posts
    2
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    Default Re: Unable credit card refund

    Disregard!! This was due to a setting in Beanstream...all's good.

 

 

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