Local Sales Tax Mod - Support Thread

[LadyHLG]

You are welcome!
Have a nice evening.
LadyHLG

[astalkerdesign]

Alright, it was working last night and now it's not again. I calculates the tax, but it does not show it. I didn't change anything from last night so I don't know what could be causing this. Please get back to me and let me know.

Thanks,
Allen

[LadyHLG]

Are you testing with the same data? ie same address, same product?

LadyHLG

[astalkerdesign]

Same address but I've been trying different products and none of them work. :\

[LadyHLG]

Unfortunately I'm not sure what to suggest given that it was working previously. Have you turned on the debugging?

LadyHLG

[astalkerdesign]

Yeah I tried debugging

I put up three images for you to look at. Let me know if you see anything obvious wrong with my settings. The first picture is the sort order, the second is an order showing the Tax at $0.00 but the local tax is calculated in. The third is it with debugging mode on.

Thanks for looking.

http://www.astalkerdesign.com/untitled.JPG

http://www.astalkerdesign.com/untitled.JPG

http://www.astalkerdesign.com/untitled.JPG

[LadyHLG]

Switch the local tax so that it is before the Cart tax (ie- lower number).

LadyHLG

[astalkerdesign]

This is what it is at now..still doesn't seem to be working..hmmm

http://www.astalkerdesign.com/untitled.bmp

[LadyHLG]

I'm afraid I dont know what to suggest at this point, given that the mod was working and no longer is.
The only other thing I can think to suggest (if you haven't already tried it) is to uninstall and reinstall the mod. (This wont effect your data tax data at all.
Also I did notice on the first set of screen shots you sent that the first two zone matches didnt have any Tax Name. Is there a reason those are blank?

LadyHLG

[LadyHLG]

I'm sorry I haven't been looking close enough at the screen shots.
In the first set you sent the local tax mod is NOT matching to anything.
So usually that means either the data is not matching correctly (ie zip code or city name error) or the items you are testing with are not in the correct tax class.

LadyHLG