Local Sales Tax Mod - Support Thread

[webman1]

webman1,
Unfortunately I can't offer much in the way of insight from what I can see.

I can tell you that because the suburb field is an open text box whatever your customer enters there, it will have to match exactly whatever you set up for the local tax entry.
ie- if you have a local tax set up to match for "Hamilton County" in the suburb field then that's exactly what they will have to enter in order for it to match.

Its kind of a risky thing.

LadyHLG

Thank you LadyG

can a dropdown be used for the suburbs?

[artcoder]

My problem is that when I create a new Local Sales Taxes. The "Edit Tax Rate" has a Zone drop list for me to select the zone. But the drop list is empty. It only have "Select Zone". I want to select a zone of new york.

In "Admin -> Locations/Taxes -> Zones", I do have four pages of zones listing all the states (including new york).

In "Admin -> Configuration -> customer Detail -> State -Always display as pulldown" I have set as true.

I had installed 2.2 and 2.3 and ran the SQL statements. All else seems well. Except I can not select zone in the drop list.

Any ideas?

[donplay]

Hi LadyHLG,

Hope you're having a good holiday weekend. First off thank you for the great contribution. I've been trying to upgrade from a previous to the most current version but have run into a problem. I was on 1.0 or 1.1 (not positive, it was so long ago) and followed the upgrade instructions to go up to 2.0a first, then 2.2, then added 2.3 (per instructions that 2.3 was upgrade only). I seem to be close but I see 2 things wrong, maybe you can help pinpoint the problem which seem debug related. I've gone back and done manual file by file comparisons with the 2.2 and 2.3 upgrade files and everything seems like it's right.

1) I don't seem to have the Debug Option visible in the admin in Modules -> Order Total -> Local Sales Tax.
2) On the payment page during checkout it lists a line for every single local tax rate in the following format. Seems like the debug option is on which I can't turn off in admin because of issue #1.

Local Tax Rec ID: 2196
Tax Name: 11201 NYC Sales Tax 4.375% - 6.13

[etc...lists 2205 of these, one for each local sales tax]

Tax based on customer shipping zone 43
2205 matching tax zones found

Appreciate the mod contribution and all your help...hope you have a good holiday weekend.

thanks,
Don

[LadyHLG]

Hi Don,
Somewhere in your upgrade process you missed the step to remove and then reinstall the mod.
Its a simple process. Just go to the Admin,
Modules -> Order Total -> Local Sales Tax, make note of your settings there and then uninstall the mod (just click the remove button at the top). Dont worry, you wont loose your tax data. Once its been uninstalled, reinstall it. You should now see the debugging options in the admin.
Hope that helps.
Have a good weekend.
LadyHLG

[donplay]

Hi LadyHLG,

Thanks for your feedback. I thought I did do that but apparently not. To verify, after uninstalling through Admin, Modules -> Order Total -> Local Sales Tax which instructions do I follow to re-install?

When I read for the instructions for 2.3 it said that version was for upgrade only, and to install 2.2 first. So I went to 2.2 and looked at the instructions for upgrade which told me to install 2.0a first. 2.0a's install instructions said if I had 1.1 (which I believe I did) just do an upgrade to get to 2.0a. I did that, and then did an upgrade to 2.2, then I installed the 2.3 upgrade. Are those the wrong steps? Should I just go straight to a particular version?

thanks,
Don

[donplay]

Hi LadyHLG,

Hope you're having a good holiday weekend. First off thank you for the great contribution. I've been trying to upgrade from a previous to the most current version but have run into a problem. I was on 1.0 or 1.1 (not positive, it was so long ago) and followed the upgrade instructions to go up to 2.0a first, then 2.2, then added 2.3 (per instructions that 2.3 was upgrade only). I seem to be close but I see 2 things wrong, maybe you can help pinpoint the problem which seem debug related. I've gone back and done manual file by file comparisons with the 2.2 and 2.3 upgrade files and everything seems like it's right.

1) I don't seem to have the Debug Option visible in the admin in Modules -> Order Total -> Local Sales Tax.
2) On the payment page during checkout it lists a line for every single local tax rate in the following format. Seems like the debug option is on which I can't turn off in admin because of issue #1.

Local Tax Rec ID: 2196
Tax Name: 11201 NYC Sales Tax 4.375% - 6.13

[etc...lists 2205 of these, one for each local sales tax]

Tax based on customer shipping zone 43
2205 matching tax zones found

Appreciate the mod contribution and all your help...hope you have a good holiday weekend.

thanks,
Don

Ah...nevermind. After doing all those steps I just did the uninstall/re-install through admin and the debug statements have gone away on the payment page. Seems like I'm good!

I did all the steps for upgrade on my test server. I'm going to do it on the real server today but wanted to ask - do I have to take all those incremental upgrade steps from 1.1 to 2.0a, then to 2.2, then to 2.3, or is there a more straightforward way to upgrade from 1.1 to 2.3?

thanks,
Don

[LadyHLG]

Thank you LadyG

can a dropdown be used for the suburbs?

It can be done but will require quite a bit of hacking. There use to be directions on this but its been a long time since I've seen anything.

LadyHLG

[webman1]

It can be done but will require quite a bit of hacking. There use to be directions on this but its been a long time since I've seen anything.

LadyHLG

last question...I think.

do you know where that suburb field lives?

thanks.

[LadyHLG]

I'm afraid not. I can tell you the field isn't in just one file as there are a couple of places where it can be edited.

LadyHLG

[ptogel]

How do you turn off the debugging for this module?