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  1. #1
    Join Date
    Jul 2008
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    Default Order Steps not working right

    I am using order steps and someone tried to order yesterday it works fine, but the problem is she tried to put a different shipping address than the billing address, well it will let you, but then when you get to the confirm step it switches the shipping address back to the billing address...someone please help me fix this, this is gonna hurt my business bad if i dont get this fixed thanks alot

    here is my website:
    http://www.rickiesdiscountelectronics.com

  2. #2
    Join Date
    Nov 2005
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    Colorado Springs, CO USA
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    Default Re: Order Steps not working right

    Quote Originally Posted by rickiesdiscount View Post
    I am using order steps and someone tried to order yesterday it works fine, but the problem is she tried to put a different shipping address than the billing address, well it will let you, but then when you get to the confirm step it switches the shipping address back to the billing address...someone please help me fix this, this is gonna hurt my business bad if i dont get this fixed thanks alot

    here is my website:
    http://www.rickiesdiscountelectronics.com
    did you check the support thread here

  3. #3
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    Default Re: Order Steps not working right

    Quote Originally Posted by clydejones View Post
    thanks for the help but i searched this forum and cant seem to find the answer in it

  4. #4
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    Nov 2005
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    Default Re: Order Steps not working right

    Quote Originally Posted by rickiesdiscount View Post
    thanks for the help but i searched this forum and cant seem to find the answer in it
    As stated throughout the official support thread:

    Order Steps does not interfere with the functionality of Zen Carts checkout process.

    The mod only sits at the at the top of each checkout page to indicate where in the process the user happens to be.

  5. #5
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    Default Re: Order Steps not working right

    Quote Originally Posted by clydejones View Post
    As stated throughout the official support thread:

    Order Steps does not interfere with the functionality of Zen Carts checkout process.

    The mod only sits at the at the top of each checkout page to indicate where in the process the user happens to be.
    Do you know what might be causing the problem then? i have no clue whats going on i recently switched hosts and its been buggy ever since

  6. #6
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    Nov 2005
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    Default Re: Order Steps not working right

    Quote Originally Posted by rickiesdiscount View Post
    Do you know what might be causing the problem then? i have no clue whats going on i recently switched hosts and its been buggy ever since
    No I don't, but you might do a search of the forum for shipping address and see if there have been any other reports about this issue.

  7. #7
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    Default Re: Order Steps not working right

    Quote Originally Posted by clydejones View Post
    No I don't, but you might do a search of the forum for shipping address and see if there have been any other reports about this issue.
    ok thanks what is happening is no matter if you change the shipping address or not it always go back to the billing address

 

 

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