WorldPay Module version 2.0 - Support thread

[Ryk]

they are charging £75 to unzip and ftp in my royal mail modules. Every few months someone finds this out and emails me, but because it's open source I can't stop it.

If you're talking about who I think you are, then there is a very clear statement on every product page that the fee is NOT for the module but for the installation and configuration.

[philip_clarke]

Yes I believe there is, although I doubt many people ask what "installation" entails or "configuration". e.g

"We unzip a file and click an "e" for each module then "install"

Except that I don't think they click the "e" part as it's up to the client to choose and configure the charges for the service.

so that's 5 minutes work at £75, £900 per hour. Or 2 minutes work £2,250 per hour.

[philip_clarke]

If you're talking about who I think you are, then there is a very clear statement on every product page that the fee is NOT for the module but for the installation and configuration.

Look its' you, and your website

http://www.jsweb.co.uk/big-royal-mail-p-129.html

and this is what you write to make things "clear"

We remind you that the fee we charge is for installation and configuration of the module; where a module is a commercial offering, that fact, along with the cost of the module itself, will be made clear and we will also supply a link to the origin of that module in case you wish to purchase directly from the supplier.

Most of the free modules are available on the Zen Cart website.

Which makes it look like the module isn't free, might be commercial, and that the provided link is so they can buy it from someone else (probably me, except they can't because I don't charge for it). And I know I've never received a contribution or donation from you. At £2000 per hour, christ you're miserly.

[philip_clarke]

Our 14 day money back guarantee (applicable to annual accounts only)

is illegal too, check the trading standards rules for distance selling.