Hi all I have a Client that is using zen cart v1.38

and WorldPay Credit Card Payments v2.09

they have had there first payment made using world pay but they are not showing in admin, this is what they have said to me

" when you check out and choose the worldpay option as payment it processes the payment perfectly ok, but in the website admin area instead of it logging it as an order with all the details i.e. amount paid items bough etc etc it logs the transaction as a new customer with no information about the order at all. You then have to work out with the price paid what they have actually bought"

can anyone let me know why this is happening and how it can be fixed

I look forward to your replies
thanks
Patrick